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Zinc has separate Staging and Production environments with different base URLs. A Partner API key generated in one environment will not work against the other, so pick the environment that matches the key you intend to use.

Select the Zinc environment

When creating the Connector Profile, choose the Zinc environment your Partner API key was generated in. This drives which Zinc base URL StackOne sends requests to.

  • Select Staging if your key was generated at https://stagingapp.zincwork.com/. Requests are routed to https://stagingapi.zincwork.com/partner/v2.
  • Select Production if your key was generated at https://app.zincwork.com/. Requests are routed to https://api.zincwork.com/partner/v2.
  • The Environment value cannot be changed after the Connector Profile is created — create a separate Connector Profile per environment if you need both.

Understanding environments

Zinc provides separate Staging and Production tenants for development and live operations. They are fully isolated: accounts, candidates, packages, and API keys do not cross between them.

1

Staging environment

Use Staging for development, integration testing, and QA validation without running real background checks.

  • Sign-in URL — https://stagingapp.zincwork.com/
  • API base URL — https://stagingapi.zincwork.com/partner/v2
  • Use case — Build and validate your integration before going live.
2

Production environment

Use Production for live integrations that submit real background checks against real candidates.

  • Sign-in URL — https://app.zincwork.com/
  • API base URL — https://api.zincwork.com/partner/v2
  • Use case — Live production traffic with real candidate data and billable checks.

Create the StackOne Connector Profile

1

Create a Connector Profile

Enable the connector and create a Connector Profile in your project. See Setup Connector Profile.
2

Link an Account

Once the Connector Profile is created, continue to link an account.