ServiceNow

Retrieve records from any ServiceNow table using the Table API with filtering, pagination, and field selection support…

Retrieve a single record by sys_id from any ServiceNow table using the Table API. Use list_tables to discover available…

Create a new record in any ServiceNow table using the Table API with dynamic field support. Use get_table_schema with th…

Update an existing record in any ServiceNow table using the Table API with dynamic field support. Use get_table_schema w…

Delete a record from any ServiceNow table using the Table API. Ensure you have the correct sys_id from list or get opera…

Retrieve a list of all tables in the ServiceNow instance from sys_db_object. Returns table names, labels, super classes,…

Retrieve complete field schema for a ServiceNow table from sys_dictionary. Returns field names, types, max length, manda…

Retrieve detailed metadata about a specific ServiceNow table from sys_db_object including structure, parent tables, acce…

Retrieve simplified list of column names, labels, and types for a ServiceNow table from sys_dictionary. Returns field na…

Retrieve valid choices (dropdown options) for a field in a ServiceNow table from sys_choice. Returns label, value, seque…

Retrieve reference qualifier rules for fields that reference other tables from sys_dictionary. Returns filtering rules t…

Create a new table in ServiceNow by inserting a record into sys_db_object. This creates the table structure. Use create_…

Add a new field/column to a ServiceNow table by inserting into sys_dictionary. Use after create_table to define the tabl…

Retrieve a list of all incidents from ServiceNow. Use get_table_schema action with table_name=incident to discover avail…

Retrieve a single incident by sys_id from ServiceNow. Use list_table_columns with table_name=incident to see all availab…

Create a new incident in ServiceNow. Use get_table_schema with table_name=incident to discover all available fields and…

Update an existing incident in ServiceNow. Use get_table_schema with table_name=incident to discover updateable fields…

Delete an incident from ServiceNow

Retrieve a list of all problem records from ServiceNow for root cause analysis of recurring incidents. Use get_table_sch…

Retrieve a single problem record by sys_id from ServiceNow

Create a new problem record in ServiceNow for tracking root cause of recurring incidents. Use get_table_schema with tabl…

Update an existing problem record in ServiceNow. Use get_table_schema with table_name=problem to discover updateable fie…

Delete a problem record from ServiceNow. Note that some problem states (e.g., Known Error) may be protected by business…

Retrieve a list of all change request records from ServiceNow for managing planned infrastructure and service changes. U…

Retrieve a single change request record by sys_id from ServiceNow

Create a new change request in ServiceNow for planned infrastructure or service modifications. Use get_table_schema with…

Update an existing change request in ServiceNow. Use get_table_schema with table_name=change_request to discover updatea…

Delete a change request from ServiceNow

Retrieve a list of all task records from ServiceNow (base table for incidents, problems, etc.). Use get_table_schema wit…

Retrieve a single task record by sys_id from ServiceNow

Create a new task record in ServiceNow. Use get_table_schema with table_name=task to discover required fields. Use get_c…

Update an existing task record in ServiceNow. Use get_table_schema with table_name=task to discover updateable fields. U…

Delete a task record from ServiceNow

Retrieve a list of service catalog request records from ServiceNow. Use get_table_schema with table_name=sc_request to d…

Retrieve a single service catalog request by sys_id from ServiceNow

Create a new service catalog request in ServiceNow. Use get_table_schema with table_name=sc_request to discover required…

Update an existing service catalog request in ServiceNow

Delete a service catalog request from ServiceNow

Retrieve a list of service catalog request item records from ServiceNow (individual items within requests)

Retrieve a single service catalog request item by sys_id from ServiceNow

Create a new service catalog request item in ServiceNow. Required fields are request (parent sc_request sys_id) and cat_…

Update an existing service catalog request item in ServiceNow

Delete a service catalog request item from ServiceNow

Retrieve a list of knowledge base articles from ServiceNow. Use get_table_schema with table_name=kb_knowledge to discove…

Retrieve a single knowledge article by sys_id from ServiceNow

Create a new knowledge base article in ServiceNow. Use get_table_schema with table_name=kb_knowledge to discover require…

Update an existing knowledge base article in ServiceNow. Use get_table_schema with table_name=kb_knowledge to discover u…

Delete a knowledge article from ServiceNow

Retrieve a list of knowledge base categories from ServiceNow

Retrieve a single knowledge category by sys_id from ServiceNow

Create a new knowledge base category in ServiceNow

Retrieve a list of knowledge bases from ServiceNow

Retrieve a single knowledge base by sys_id from ServiceNow

Create a new knowledge base in ServiceNow

Retrieve a list of user roles from ServiceNow sys_user_role table

Retrieve a single user role by sys_id from ServiceNow. Use list_user_roles to find valid role sys_ids first.

Retrieve a list of user-role assignments from ServiceNow sys_user_has_role table

Create a new user-role assignment in ServiceNow. Use list_users to find user sys_ids and list_user_roles to find role sy…

Retrieve a list of company locations from ServiceNow cmn_location table

Retrieve a single location by sys_id from ServiceNow

Create a new location in ServiceNow

Retrieve a list of departments from ServiceNow cmn_department table

Retrieve a single department by sys_id from ServiceNow

Create a new department in ServiceNow

Retrieve a list of users from ServiceNow sys_user table to get sys_id values for caller_id and assigned_to fields. Use g…

Retrieve a single user by sys_id from ServiceNow sys_user table

Create a new user in ServiceNow sys_user table. Use get_table_schema with table_name=sys_user to discover required field…

Update an existing user in ServiceNow sys_user table

Delete a user from ServiceNow sys_user table

Retrieve a list of assignment groups from ServiceNow sys_user_group table to get sys_id values for assignment_group fiel…

Retrieve a single assignment group by sys_id from ServiceNow sys_user_group table

Create a new assignment group in ServiceNow sys_user_group table. Use get_table_schema with table_name=sys_user_group to…

Update an existing assignment group in ServiceNow sys_user_group table

Delete an assignment group from ServiceNow sys_user_group table

Install a ServiceNow Business Rule that POSTs a standardized event envelope to a webhook URL whenever rows in the chosen…

List all StackOne-managed webhook Business Rules on this ServiceNow instance.

Remove a webhook subscription by deleting its Business Rule record.

Responds to a manual ping (e.g. from the ServiceNow REST Message test button) so admins can confirm the receiver is reac…

Triggered when a row in the ServiceNow incident table is created (operation: insert). Delivered by a StackOne-instal…

Triggered when a row in the ServiceNow incident table is updated (operation: update). Delivered by a StackOne-instal…

Triggered when a row in the ServiceNow incident table is deleted (operation: delete). Delivered by a StackOne-instal…

Triggered when a row in the ServiceNow problem table is created (operation: insert). Delivered by a StackOne-install…

Triggered when a row in the ServiceNow problem table is updated (operation: update). Delivered by a StackOne-install…

Triggered when a row in the ServiceNow problem table is deleted (operation: delete). Delivered by a StackOne-install…

Triggered when a row in the ServiceNow change_request table is created (operation: insert). Delivered by a StackOne-…

Triggered when a row in the ServiceNow change_request table is updated (operation: update). Delivered by a StackOne-…

Triggered when a row in the ServiceNow change_request table is deleted (operation: delete). Delivered by a StackOne-…

Triggered when a row in the ServiceNow kb_knowledge table is created (operation: insert). Delivered by a StackOne-in…

Triggered when a row in the ServiceNow kb_knowledge table is updated (operation: update). Delivered by a StackOne-in…

Triggered when a row in the ServiceNow kb_knowledge table is deleted (operation: delete). Delivered by a StackOne-in…

Triggered when a row in the ServiceNow sys_user table is created (operation: insert). Delivered by a StackOne-instal…

Triggered when a row in the ServiceNow sys_user table is updated (operation: update). Delivered by a StackOne-instal…

Triggered when a row in the ServiceNow sys_user table is deleted (operation: delete). Delivered by a StackOne-instal…

Triggered when a row in the ServiceNow sys_user_group table is created (operation: insert). Delivered by a StackOne-…

Triggered when a row in the ServiceNow sys_user_group table is updated (operation: update). Delivered by a StackOne-…

Triggered when a row in the ServiceNow sys_user_group table is deleted (operation: delete). Delivered by a StackOne-…