PagerDuty

Retrieve a paginated list of incidents with filtering options by status, urgency, time range, service, or team.

Retrieve detailed information about a specific incident including timeline, responders, alerts, and notes.

Manually create a new incident through the API with specified title, service, and urgency.

Modify incident properties including title, service, urgency, priority, assignments, escalation policy, conference bridg…

Add contextual notes or comments to an incident to document investigation findings, remediation steps, or team communica…

Retrieve all notes associated with an incident for extracting communication history during postmortems or analysis.

Retrieve the complete timeline of actions and changes for an incident to audit handling, generate reports, and analyze r…

Retrieve all services in the account with filtering options to populate service directories, build catalogs, and audit c…

Fetch detailed configuration and metadata for a specific service including settings, integrations, and escalation polici…

Create a new service with escalation policy and settings to automate service provisioning during infrastructure deployme…

Modify service configuration, settings, or associations to update properties, change escalation policies, or enable feat…

Remove a service from the account to clean up deprecated services during decommissioning.

List all existing escalation policies

Get information about an existing escalation policy

Retrieve all users in the account with filtering options to sync with HR systems, generate reports, and audit access.

Fetch detailed information about a specific user including contact methods, notification rules, and roles.

Add a new user to the account to automate user onboarding from HR systems or identity providers.

Modify user properties, roles, or settings to update information, change roles, or modify notification preferences.

Remove a user from the account to automate user offboarding during employee departures.

Retrieve all teams in the account to organize users and services by team structure.

Fetch detailed team information including members to retrieve team composition and associated resources.

Create a new team to organize users and services by team structure within the organization.

Modify team properties including name, description, or default role to update team structure.

Remove a team from the account to clean up unused teams during organizational restructuring.

Retrieve all on-call schedules in the account to display rotations and audit schedule coverage.

Fetch detailed schedule information including layers and overrides to retrieve full configuration for analysis or clonin…

Query who is currently on-call across schedules and escalation policies to display current information in dashboards or…

Create a new on-call schedule with rotation layers to automate schedule creation during team onboarding.

Remove a schedule from the account to clean up unused schedules during reorganization.

Retrieve all incident priorities ordered by severity from most to least severe to populate priority dropdowns and valida…

List available incident types

Get detailed information about a single incident type

Retrieve all licenses available in the account to monitor license types and availability.

Retrieve all user license allocations to monitor license usage and identify unassigned licenses.

Retrieve the license allocated to a specific user to verify license assignment and type.

Retrieve available integration vendors and types to discover supported monitoring tools and integration options.

Fetch detailed information about a specific vendor including integration capabilities and configuration options.

Retrieve audit trail of configuration changes and actions to track compliance, investigate changes, and perform security…