RingCentral

Retrieve the status and results of an asynchronous Automatic Location Updates task

Enable or disable the Automatic Location Updates feature for multiple account users in one bulk call

Fetch aggregated call volume and call duration analytics for a single time range

Fetch time-series call volume and call duration analytics broken into interval buckets

Retrieve all calendar events created by the current authenticated user

Retrieve one or more calendar events by ID

Initiate a two-legged outbound (CallOut) call session that first rings the caller’s registered Softphone/Hardphone devic…

Start a new ad-hoc conference call session on the authenticated account’s conferencing line, returning a voiceCallToken…

Retrieve the current status of a live call session by its telephony session identifier, including all call parties and t…

Drop (hang up) an entire live call session by its telephony session identifier, disconnecting every party on the call.

Retrieve all calls currently in progress across the entire RingCentral account

Retrieve all calls currently in progress for a single user extension

Retrieve historical call log records for a single user extension with rich filtering

Permanently delete call log records for a user extension

Retrieve a paginated list of call queue extensions on the account

Replace the full set of call queues a user extension is an agent in

Retrieve the list of the authenticated user’s favorite (starred/pinned) team messaging chats

Add a Team Messaging chat to the authenticated user’s list of favorite (starred/pinned) chats

Send or resend the welcome email to the system user of a confirmed RingCentral account

Send or resend the activation email to the system user of an unconfirmed RingCentral account

Retrieve the list of Glip (Team Messaging) compliance data export tasks created for the company

Retrieve the status and download links of a specific Glip compliance data export task

Start an asynchronous Glip (Team Messaging) compliance data export task

List the devices assigned to a user’s extension, with filters for device type, line type, feature, and line pooling

Bulk-add multiple BYOD (customer provided) devices to the account in a single call

Retrieve the list of extensions (users, call queues, IVR menus, etc.) provisioned on the account

Retrieve basic information about a single extension by ID

Provision a new extension (user, virtual user, call queue, voicemail, etc.) on the account

Bulk-update up to 500 extensions in a single asynchronous request

Poll the status of an asynchronous bulk extension-update task

Retrieve the list of user templates configured for the account

Retrieve a single user template by ID

Retrieve the list of favorite contacts marked by an extension

Retrieve the status of a bulk contacts upload task

Bulk-create personal address book contacts for multiple extensions in one request

Replace an extension’s entire favorite contacts list with the provided set of records

Send a fax message with one or more file attachments to one or more recipient fax numbers, optionally with a cover page

Retrieve aggregate counts of high-volume A2P SMS messages grouped by delivery status and error code

Send a batch of high-volume A2P (Application-to-Person) SMS messages to many recipients in a single call

Bulk mark recipient phone numbers as opted out (or opted back in) for A2P SMS from a given sender number

List recipient phone numbers opted out of (or opted in to) high-volume A2P SMS on the account

Retrieve the company directory of corporate (internal) contacts for the account

Search and filter corporate directory contacts by name, email, extension, department, site, status or type, with sorting…

Retrieve the authenticated user’s RingCentral Video meeting history records

Retrieve a single RingCentral Video meeting history record by its meeting id

Retrieve the current status of a message store report export task

Start an asynchronous task that collects account messages into a downloadable export report

Retrieve a list of messages (SMS, Fax, VoiceMail, Pager) from an extension’s message store

Retrieve an individual message record (or multiple records in bulk) by message ID

Retrieve the account-wide message store retention settings

Update the read status of one or more messages by message ID

Partially update message(s) — change read status and/or restore soft-deleted messages

Update the account-wide message retention policy for Fax and Voicemail messages

Delete one or more messages by message ID, with optional immediate purge

Delete entire conversation(s) by conversation ID, or all messages matching filter criteria

Retrieve the presence status of every member of a specific call queue

Retrieve all call queues an agent belongs to with their per-queue availability status

Retrieve the current presence status of a user extension

Retrieve a user’s aggregated presence across Team Messaging and telephony channels

Bulk-update the queue availability of one or more members of a specific call queue

Update a single agent’s call availability across one or more of their call queues

Update a user’s presence status, status message and Do Not Disturb state

Update a user’s aggregated presence across Team Messaging and telephony channels

Retrieve the list of states/regions from RingCentral’s reference dictionary, optionally filtered by country

Retrieve details of a single state/region by its internal identifier

Retrieve the current status of a two-legged RingOut call

Place a two-legged RingOut phone call

Cancel an in-progress or queued two-legged RingOut call

Retrieve a paginated list of user roles configured on the account

Retrieve the roles currently assigned to a user extension

Replace the full set of roles assigned to a user extension

List the business sites a user’s extension is authorized to administer

Replace the full set of business sites a user’s extension is authorized to administer

Send an outbound SMS text message to one or more recipients from a RingCentral phone number

Send an outbound MMS message with a media file attachment to one or more recipients

Retrieve the list of tasks that belong to a specific Team Messaging chat

Create a new task in a specific Team Messaging chat, assigning it to one or more members

Retrieve the list of Team Messaging teams visible to the current user

Create a new Team Messaging team, optionally adding an initial list of members by ID or email

Archive a Team Messaging team by its chat ID

Unarchive a Team Messaging team by its chat ID, restoring it to Active status

Provision multiple new user extensions (with customer-provided BYOD devices) in a single bulk call

Download the current profile image of a user extension as binary image content

Upload a new profile image for a user extension via multipart form upload

Replace an existing profile image of a user extension via multipart form upload

Delete one or more user extensions in a single bulk call, optionally keeping their phone numbers and devices in the acco…

Remove the current profile image of a user extension without replacing it