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Pylon
Pylon
52 actions · 1 auth method
PreviewTicketing

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Authentication

API Key

Guides: Connector Profile, Link Account
Actions
52 actions
Action
Description
Get Organization Info
Get details of the organization associated with the API token
List Issues
Get a list of issues within a specified time range
Search Issues
Search for issues by a given filter
Get Issue
Get details of a specific issue by ID
Create Issue
Create a new issue with specified title and body
Update Issue
Update an existing issue by ID
Get Issue Messages
Get all messages on an issue
Get Issue Threads
Get all threads on an issue
Create Issue Thread
Create a new internal thread on an issue
Reply To Issue
Send a customer-facing reply on an issue
Create Internal Note
Post an internal note on an issue thread
Redact Message
Permanently redact a message’s content
Delete Message
Permanently delete a message from an issue
Delete Issue
Permanently delete an issue by ID (Admin only)
Snooze Issue
Snooze an issue until a specified date and time
Get Issue Followers
Get the list of followers for an issue
Manage Issue Followers
Add or remove followers to/from an issue
List Contacts
Get a paginated list of all contacts
Get Contact
Get a contact by its ID
Search Contacts
Search for contacts by a given filter
Create Contact
Create a new contact with specified email and optional metadata
Update Contact
Update an existing contact by ID
Delete Contact
Permanently delete a contact by ID (Admin only)
List Accounts
Get a paginated list of all accounts
Get Account
Get an account by its ID or external ID
Create Account
Create a new account with specified name and optional metadata
Update Account
Update an existing account by ID or external ID
Search Accounts
Search for accounts by a given filter
Update Multiple Accounts
Update multiple accounts in bulk with specified properties
Delete Account
Permanently delete an account by ID (Admin only)
List Custom Fields
Get all custom field definitions for a specified object type
Get Custom Field
Get a custom field definition by ID
Update Custom Field
Update an existing custom field definition by ID
Search Feature Requests
Search or list feature requests with filters and semantic search
Get Feature Request
Get a feature request by ID with optional evidence
Update Feature Request
Update an existing feature request by ID
Delete Feature Request
Permanently delete a feature request by ID
List Knowledge Bases
Get all knowledge bases in the organization
Create Article
Create a new article within a knowledge base
Get Article
Get a knowledge base article by ID
Update Article
Update an existing knowledge base article by ID
Delete Article
Permanently delete a knowledge base article by ID
List Tags
Get all tags in the organization
List Teams
Get a list of teams in the organization
Get Team
Get a team by its ID
Create Team
Create a new team with name and optional members
Update Team
Update an existing team by ID
List Ticket Forms
Get all ticket forms in the organization
List User Roles
Get a list of all user roles
List Users
Get a list of users in the organization
Get User
Get a user by its ID
Update User
Update an existing user by ID

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Getting Started

1

Create or Select a Project

Set up a new project or select an existing one. See the Projects Guide.
2

Configure the Connector

Enable the connector and set up a connector profile in your project. See Managing Connectors.
https://stackone-logos.com/api/pylon/filled/png

Connector Profile

Pylon - API Key
3

Link an Account

Connect an account using StackOne Hub or Auth Link.
https://stackone-logos.com/api/pylon/filled/png

Link Account

Pylon - API Key
4

Use Actions

Invoke actions using one of the methods below: