Kustomer

Retrieve a paginated list of customers

Retrieve a single customer by ID

Create a new customer

Update an existing customer by ID (full replacement)

Partially update a customer’s attributes by ID

Delete a customer by ID

Retrieve a paginated list of conversations

Retrieve a single conversation by ID

Create a new conversation associated with an existing customer

Update a conversation by replacing its fields (PUT semantics)

Partially update a conversation’s attributes using PATCH semantics

Delete a conversation by ID

Retrieve a paginated list of messages

Retrieve a single message by ID

Create a new message. Requires channel, app (channel integration identifier — not a Kustomer ID), and direction. Use lis…

Replace a message by ID using full PUT semantics (replaces entire resource; use update_message_attributes_by_id for part…

Partially update message attributes by ID

Retrieve a paginated list of org users

Retrieve a single user by their unique ID

Retrieve multiple users by a comma-separated list of IDs

Create an account for a new org user and send an invitation email

Update an existing org user’s profile or account settings

Retrieve a paginated list of notes

Retrieve a single note by ID

Create a new note

Replace a note by ID

Partially update note attributes by ID

Delete a note by ID

Retrieve a paginated list of klasses

Retrieve a single klass by ID

Create a new klass

Update an existing klass by ID

Delete a klass by ID

Retrieve a paginated list of kobjects for a klass. Use list_klasses first to get the klass name (slug) required as a pat…

Retrieve a single kobject by klass name and ID. Use list_klasses to get the klass name and get_kobjects to get the kobje…

Create a new kobject (custom object instance) within a klass. Use list_klasses to get the klass name (slug) required as…

Update an existing kobject by klass name and ID. Use list_klasses to get the klass name and get_kobjects to get the kobj…

Delete a kobject by klass name and ID. Use list_klasses to get the klass name and get_kobjects to get the kobject ID.

Retrieve a paginated list of companies

Retrieve a single company by its unique ID

Create a new company

Update an existing company by ID

Retrieve a paginated list of sub-statuses

Create a new sub-status

Retrieve a single sub-status by its unique ID

Update an existing sub-status by ID

Delete a sub-status by ID

Create multiple conversations in a single request

Update multiple conversations in a single request

Delete multiple conversations in a single request

Retrieve audit log events for your organization

Retrieve KObjects of a specific Klass associated with a company. Use list_companies to get the company ID and list_klass…

Retrieve KObjects of a specific Klass associated with a customer. Use list_customers to get the customer ID and list_kla…