BMC Helix ITSM (Remedy)

List Change Requests from BMC Helix ITSM (queries the CHG:ChangeInterface form).

Get a single Change Request by its AR System Request ID (from the CHG:ChangeInterface form).

Create a Change Request in BMC Helix ITSM (posts to the CHG:ChangeInterface_Create create interface form).

Update an existing Change Request by AR System Request ID (modifies the CHG:ChangeInterface form).

List Companies from BMC Helix ITSM (queries the COM:Company form).

Get a single Company by its AR System Request ID (from the COM:Company form).

Create a Company in BMC Helix ITSM (posts to the COM:Company form).

Update an existing Company by AR System Request ID (modifies the COM:Company form).

List Incidents from BMC Helix ITSM (queries the HPD:IncidentInterface form).

Get a single Incident by its AR System Request ID (from the HPD:IncidentInterface form).

Create an Incident in BMC Helix ITSM (posts to the HPD:IncidentInterface_Create create interface form).

Update an existing Incident by AR System Request ID (modifies the HPD:IncidentInterface form).

List Known Errors from BMC Helix ITSM (queries the PBM:KnownErrorInterface form).

Get a single Known Error by its AR System Request ID (from the PBM:KnownErrorInterface form).

Create a Known Error in BMC Helix ITSM (posts to the PBM:KnownErrorInterface_Create create interface form).

Update an existing Known Error by AR System Request ID (modifies the PBM:KnownErrorInterface form).

List People from BMC Helix ITSM (queries the CTM:People form).

Get a single Person by its AR System Request ID (from the CTM:People form).

Create a Person in BMC Helix ITSM (posts to the CTM:People form).

Update an existing Person by AR System Request ID (modifies the CTM:People form).

List Problem Investigations from BMC Helix ITSM (queries the PBM:ProblemInterface form).

Get a single Problem Investigation by its AR System Request ID (from the PBM:ProblemInterface form).

Create a Problem Investigation in BMC Helix ITSM (posts to the PBM:ProblemInterface_Create create interface form).

Update an existing Problem Investigation by AR System Request ID (modifies the PBM:ProblemInterface form).

List Support Groups from BMC Helix ITSM (queries the CTM:Support Group form).

Get a single Support Group by its AR System Request ID (from the CTM:Support Group form).

Create a Support Group in BMC Helix ITSM (posts to the CTM:Support Group form).

Update an existing Support Group by AR System Request ID (modifies the CTM:Support Group form).

List Tasks from BMC Helix ITSM (queries the TMS:Task form).

Get a single Task by its AR System Request ID (from the TMS:Task form).

Create a Task in BMC Helix ITSM (posts to the TMS:Task form).

Update an existing Task by AR System Request ID (modifies the TMS:Task form).

Delete a Task by AR System Request ID (removes the entry from TMS:Task).

List Work Orders from BMC Helix ITSM (queries the WOI:WorkOrderInterface form).

Get a single Work Order by its AR System Request ID (from the WOI:WorkOrderInterface form).

Create a Work Order in BMC Helix ITSM (posts to the WOI:WorkOrderInterface_Create create interface form).

Update an existing Work Order by AR System Request ID (modifies the WOI:WorkOrderInterface form).