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Admin privileges within Vincere are required. You will need to contact Vincere Support to obtain your API credentials.

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Getting the API Key

To get a Vincere API Key, contact the Vincere Support Team at support@vincere.io. Before contacting them, gather the following information.

1

Find your Tenant

When logged in to your Vincere account, your Tenant name can be found in the URL. For example, if your URL is https://mytenant.vincere.io, your Tenant is mytenant.
Your Tenant is your Vincere tenant subdomain (e.g., stackone for stackone.vincere.io).

  • Check your browser address bar when signed in to Vincere.
  • Example: if your URL is https://mytenant.vincere.io, your Tenant is mytenant
  • Enter only the subdomain, not the full URL.
2

Contact Vincere Support

Contact Vincere Support to request your Client ID and API Key. Include the following in your request:

  • Your tenant URL (e.g., https://mytenant.vincere.io)
  • The name of the integration (e.g., StackOne Integration)
  • The callback URL https://api.stackone.com/connect/oauth2/vincere/callback (or your own callback URL if you plan to use a custom Redirect URI)
  • Note: API keys are only issued to integration partners with a formal agreement with Vincere.
3

Store credentials securely

Vincere Support will reply to your request with your Client ID and API Key, typically by email. Response times vary, so allow a few business days for the credentials to arrive. Once received, store them securely for use later.

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Creating the StackOne Connector Profile

To create the Connector Profile in StackOne for Vincere:
1

Open the connector

Log in to StackOne, open Connectors, and select Vincere.
2

Choose actions and events

  • Click Add Profile.
  • If the connector offers more than one authentication method, set the Auth Method filter to OAuth2.
  • Select the actions, and any events, to enable for this Connector Profile.
  • Click Continue.
3

Set up authentication

  • Select Authentication Type as OAuth2.
  • Fill out the fields using details retrieved from your provider:
    • Client ID
    • API Key
    • Tenant
    • Redirect URI (Optional)
  • Click Create Profile.
Congratulations! The new Connector Profile now shows up on the connector page. If you created it as a project member rather than an admin, it starts disabled until a project admin enables it. You can now continue to Link Accounts for Vincere.