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Admin privileges within Vincere are required. You will need to contact Vincere Support to obtain your API credentials.

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Getting the API Key

To get a Vincere API Key, contact the Vincere Support Team at support@vincere.io. Before contacting them, gather the following information.

1

Find your tenant

Your tenant is the first part of the URL you see when signed in to Vincere.

  • Format: https://{tenant}.vincere.io
  • Example: if your URL is https://mytenant.vincere.io, your Tenant is mytenant
2

Request your API credentials

Contact Vincere Support to request your Client ID and API Key. Include the following in your request:

  • Your tenant URL (e.g., https://mytenant.vincere.io)
  • The name of the integration (e.g., StackOne Integration)
  • The Callback URL from your Connector Profile (or your own callback URL if you plan to use a custom Redirect URI)
  • Note: API keys are only issued to integration partners with a formal agreement with Vincere.
3

Copy your credentials

Vincere Support replies with your Client ID and API Key, typically by email. Allow a few business days for the reply.

Copy the Client ID, API Key and Tenant into your Connector Profile.

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Create the StackOne Connector Profile

1

Create a Connector Profile

Enable the connector and create a Connector Profile in your project. See Setup Connector Profile.
2

Link an Account

Once the Connector Profile is created, continue to link an account.