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API access requires a Scale plan (Observe Scale or Ask Scale). Generating an API key requires Account Owner permissions on the Hotjar organization. Keys auto-expire after 1 year and cannot be extended — generate a new key before expiry.

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Generate a Hotjar API key

Hotjar API keys are issued as a Client ID and Client Secret pair generated from the Hotjar account settings.

1

Sign in to Hotjar

Sign in to your Hotjar account.

  • In the top-right corner, click your avatar.
  • Select Account from the dropdown menu.
  • In the left sidebar, click API.
2

Create an API key

Generate a new API key for the StackOne integration.

  • Click Create API key.
  • Enter a name (e.g., StackOne Integration).
  • Click Create.
3

Copy the credentials

A dialog displays the Client ID and Client Secret. The Client Secret is shown only once — copy it immediately.

  • Copy the Client ID value and store it securely.
  • Copy the Client Secret value and store it securely.
  • Important: If you close the dialog without copying the Client Secret, you will need to regenerate the API key.

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Creating the StackOne Connector Profile

To create the Connector Profile in StackOne for Hotjar:
1

Open the connector

Log in to StackOne, open Connectors, and select Hotjar.
2

Choose actions and events

  • Click Add Profile.
  • If the connector offers more than one authentication method, set the Auth Method filter to OAuth 2.0.
  • Select the actions, and any events, to enable for this Connector Profile.
  • Click Continue.
3

Set up authentication

  • Select Authentication Type as OAuth 2.0.
  • Fill out the fields using details retrieved from your provider:
    • Client ID
    • Client Secret
  • Click Create Profile.
Congratulations! The new Connector Profile now shows up on the connector page. If you created it as a project member rather than an admin, it starts disabled until a project admin enables it. You can now continue to Link Accounts for Hotjar.