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You must have an Owner or Administrator role in Help Scout to create applications.

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Create a Help Scout OAuth app

Register an application in Help Scout to obtain OAuth 2.0 credentials for the Authorization Code flow.

1

Sign in to Help Scout

Sign in to your Help Scout account.

  • Click your profile avatar and select Your Profile.
  • In the left sidebar, click My Apps.
2

Create a new application

Click Create App and complete the form.

  • Application Name: StackOne Integration
  • Redirect URL: the Callback URL from your Connector Profile
  • Click Create to save.
3

Copy your credentials

Your App ID (Client ID) and App Secret (Client Secret) are now displayed. Copy both values and store securely for use later.

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Create the StackOne Connector Profile

1

Create a Connector Profile

Enable the connector and create a Connector Profile in your project. See Setup Connector Profile.
2

Link an Account

Once the Connector Profile is created, continue to link an account.