Create a Help Scout OAuth app
Register an application in Help Scout to obtain OAuth 2.0 credentials for the Authorization Code flow.
1
Sign in to Help Scout
Sign in to your Help Scout account.
- Click your profile avatar and select Your Profile.
- In the left sidebar, click My Apps.
2
Create a new application
Click Create App and complete the form.
- Application Name:
StackOne Integration - Redirect URL:
https://api.stackone.com/connect/oauth2/helpscout/callback - Click Create to save.
3
Copy your credentials
Your App ID (Client ID) and App Secret (Client Secret) are now displayed. Copy both values and store securely for use later.
Creating the StackOne Connector Profile
To create the Connector Profile in StackOne for Help Scout:1
Open the connector
Log in to StackOne, open Connectors, and select Help Scout.
2
Choose actions and events
- Click Add Profile.
- If the connector offers more than one authentication method, set the Auth Method filter to OAuth 2.0 - Authorization Code.
- Select the actions, and any events, to enable for this Connector Profile.
- Click Continue.
3
Set up authentication
- Select Authentication Type as OAuth 2.0 - Authorization Code.
- Fill out the fields using details retrieved from your provider:
- App ID (Client ID)
- App Secret (Client Secret)
- Click Create Profile.