Find your instance URL
Your instance URL identifies your organization’s Vtiger CRM environment.
- Check your browser address bar when signed in to Vtiger.
- Format:
{instance}.od{X}.vtiger.com(where{X}is your server number) - Example: if your URL is
https://stackone.od2.vtiger.com/index.php, your instance URL isstackone.od2.vtiger.com
Find your email address
Use the email address you use to sign in to your Vtiger CRM account.
Find your access key
The access key authenticates API requests to your Vtiger instance.
Sign in to Vtiger
Sign in to your Vtiger account.
- Click on your profile icon in the top-right corner.
- Select My Preferences from the dropdown menu.
Linking the Account from the Hub
Navigate to the Hub
Use one of the three Linking Account Methods to access the Hub.
Fill out the fields
Fill out the following fields using details from your provider:
- Instance URL
- Access Key
If the account linking is successful, you will see the newly linked account in your Accounts page.