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Only a company admin or company owner can create and revoke API tokens.

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Generate an API token

An API token authenticates requests to Remote’s API.

1

Sign in to Remote

Sign in to your Remote account.

  • From the left navigation panel, navigate to Company → Company Settings → Integrations & APIs.
  • Click the Remote API card.
2

Generate a new API token

Click the Generate API token button.

  • Enter a descriptive name for your token (e.g., “StackOne Integration”).
  • Under Endpoint collections, select either Read Only or Full Access. At least one permission level is required for the connection to work.
  • Review and agree to the Remote API Terms of Use.
  • Click Generate to create the token.
3

Copy the API token

Your new API token will appear in the tokens table.

  • Click the three-dot menu next to the token and select Copy token.
  • Store it securely for use later.

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Select your environment

The environment must match your Remote account type and API token prefix.

  • Select Production if you are using a live Remote account. Production API tokens are prefixed with ra_live_.
  • Select Sandbox if you are using a Remote sandbox account for testing. Sandbox API tokens are prefixed with ra_test_.
  • The environment must match the token type — a sandbox token will not work with the Production environment, and vice versa.

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Linking the Account from the Hub

1

Navigate to the Hub

Use one of the three Linking Account Methods to access the Hub.
2

Fill out the fields

Fill out the following fields using details from your provider:
  • API Token
3

Connect

  • Click Connect
  • If applicable, the provider will redirect you to a sign-in or authorization page. Complete the provider’s authorization flow.
  • Once authorization is successful, you will see a confirmation popup

If the account linking is successful, you will see the newly linked account in your Accounts page.