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Ensure you have appropriate permissions in your PagerDuty account to generate API keys and access the required resources.

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Generating an API Access Key

To connect PagerDuty with StackOne, you’ll need to generate an API access key from your PagerDuty account.

1

Sign in to PagerDuty

Sign in to your PagerDuty account. Enter your Email and click Next, then complete the password prompt.

PagerDuty sign-in page with the Email field and Next button highlighted.
2

Open the main PagerDuty dashboard

After signing in you land on the Developer Portal. Click the profile icon in the top right and select My Profile to open the main PagerDuty dashboard.

Developer Portal with the profile icon and My Profile highlighted.
3

Navigate to API Access Keys

In the top navigation bar, click Integrations. Under Developer Tools, click API Access Keys.

Integrations menu with API Access Keys highlighted under Developer Tools.
4

Create a new API key

On the API Access Keys page, click + Create New API Key.

API Access Keys page with + Create New API Key highlighted.
5

Configure the API key

In the Create API Key dialog, describe the key and set its access level.

  • Enter a description, for example StackOne Integration
  • Check Read-only API Key if you only need read access, or leave it unchecked for full access
  • Click Create Key
Create API Key dialog with the Description field and Read-only checkbox highlighted.
6

Copy the API key

The New API Key dialog appears. Click the copy icon next to the key and paste it into the API Key field on the StackOne connection form. The key is shown only once and cannot be retrieved later, so store it securely.

New API Key dialog with the key (redacted) and copy icon highlighted.

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Linking the Account from the Hub

1

Navigate to the Hub

Use one of the three Linking Account Methods to access the Hub.
2

Fill out the fields

Fill out the following fields using details from your provider:
  • API Key
3

Connect

  • Click Connect
  • If applicable, the provider will redirect you to a sign-in or authorization page. Complete the provider’s authorization flow.
  • Once authorization is successful, you will see a confirmation popup

If the account linking is successful, you will see the newly linked account in your Accounts page.