Orderspace Webhook Setup Guide

In the StackOne dashboard, open the Orderspace connector profile and enable the webhook events you want to receive. See the Available Webhook Events section below for the full list.

On account connection (or when event subscriptions change), StackOne registers the webhook in Orderspace on your behalf using the connected account’s OAuth2 credentials. One consolidated subscription covers all selected events.

Trigger a matching change in Orderspace (for example, create a test order) and confirm the event reaches your downstream consumer.

• Orderspace sends events as an HTTP POST to the StackOne endpoint; StackOne responds with 200 OK automatically.
• If Orderspace receives any other response it retries with an incremental backoff, and disables the webhook after multiple failed attempts.

Changing your event selection re-registers the subscription with the updated event list. Disconnecting the account deletes the StackOne-managed webhook from Orderspace, stopping all deliveries.

Events related to customer companies on the account.

• Customer Created (customer.created) — Fired when a new customer company is added
• Customer Updated (customer.updated) — Fired when an existing customer record changes
• Customer Deleted (customer.deleted) — Fired when a customer is deleted

Events related to orders and dispatches.

• Order Created (order.created) — Fired when a new order is placed
• Order Updated (order.updated) — Fired when an existing order changes
• Order Deleted (order.deleted) — Fired when an order is deleted
• Dispatch Created (dispatch.created) — Fired when items on an order are dispatched

Events related to invoicing and payments.

• Invoice Created (invoice.created) — Fired when an invoice is created
• Invoice Deleted (invoice.deleted) — Fired when an invoice is deleted
• Payment Created (payment.created) — Fired when a payment is made or recorded against an invoice

Events related to the product catalog and stock levels.

• Product Created (product.created) — Fired when a new product is created
• Product Updated (product.updated) — Fired when an existing product changes
• Product Deleted (product.deleted) — Fired when a product is deleted
• Inventory Level Updated (inventory_level.updated) — Fired when a SKU’s stock level changes. Bulk stock changes produce one event per SKU

The payload of each request is a list of events. A request usually contains a single event, but Orderspace may batch multiple events into one request (up to 50) to reduce network traffic — most commonly on bulk actions such as stock updates. StackOne routes each delivery to the matching event handler.

Delivery to StackOne is authenticated by the unique token embedded in the Native Webhook URL. The token is generated per connected account and validated on every incoming request, so only requests sent to your account’s registered URL are accepted.