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The user whose key you use must have API access enabled. An administrator controls this per user in System Settings.

Generating an API key

Insightly issues one API key per user, shown in that user’s own settings. The key inherits the permissions of the user it belongs to.

1

Sign in to Insightly

Sign in to your Insightly account.

2

Confirm API access is enabled for the user

A key only works if its owner has API access. An administrator can check this in System Settings, under USERS click Users, then open the user from the User List and confirm API Access is ticked on User Details. To change it, use Actions > Edit User Settings.

Insightly User Details page with the API Access setting ticked
3

Open User Settings

Click your profile icon in the top-right corner, then select User Settings.

Insightly account menu with User Settings selected
4

Copy your API key

Scroll to the API section and copy the value shown after Your API key is:. Store it securely for use later, then paste it into the API Key field in StackOne Hub.

  • The value is displayed as plain text — there is no copy button, so select it and copy it.
  • Generate new API key replaces the current key immediately. Anything still using the old key stops working, so only use it if the key has been exposed.
The API section of Insightly User Settings showing Your API key is, Generate new API key, and Your API URL is

Find your Pod

The Pod is the region segment of your Insightly API URL, shown after Your API URL is: in the same API section. Paste it into the Pod field in StackOne Hub.

  • Format: https://api.{pod}.insightly.com/v3.1/
  • Example: https://api.eu1.insightly.com/v3.1/ means the Pod is eu1.
  • Common values are na1 for North America and eu1 for Europe.

Native Webhook URL

Native Webhook URL is generated by StackOne and is read-only, so there is nothing to enter. You only need it if you want Insightly to send events to StackOne.

Linking the Account from the Hub

1

Navigate to the Hub

Use one of the three Linking Account Methods to access the Hub.
2

Fill out the fields

Fill out the following fields using details from your provider:
  • API Key
  • Pod
3

Connect

  • Click Connect
  • If applicable, the provider will redirect you to a sign-in or authorization page. Complete the provider’s authorization flow.
  • Once authorization is successful, you will see a confirmation popup

If the account linking is successful, you will see the newly linked account in your Accounts page.

Next Steps

Webhooks setup

Configure receiving Events for Insightly into StackOne.