Connect HiBob with Service User – StackOne Hub

Sign in to your Hibob account,

• Using the Apps menu (left top corner), select System Settings > Integrations
• Select Automation under Categories
• Click Manage under the Service Users icon

Click on the Create service user button to create a new service user. Fill in the details with relevant information and click Next.

• Enter Display name of the service user (e.g., StackOne Integration)
• Enter Description (optional) for the service user (e.g., Service user for StackOne integration)

Copy the Service User ID and Token and store them securely.

• Copy the Service User ID (normally prefixed with SERVICE-)
• Copy the Service User Token
• ⚠️ The token cannot be retrieved after this step. However, the token can be reset and a new one created.

The newly created Service User account has no access permissions by default. You need to add a permissions group for your Service User. See Hibob’s guide on creating custom permission groups.

• Click on Go to Permission Groups, which will take you to the Permissions Groups page in Hibob.
• Create a new permissions group (e.g., StackOne Service Users) or select an existing one to which you want to add the Service User.

Grant the necessary permissions to the group to allow StackOne to access the required data. At minimum, ensure the following permissions are granted:

• Click on Create permissions group button.
• Select Service User.
• Enter the necessary details such as Group name, Tags (optional), Description (optional), and Members (select the service user you just created in the above steps).
• Click Create to save the group, which will take confirmation and then direct you to the permissions settings for the group.
• In Features tab, enable permissions for People (Directory, Employees, Organisational chart), Time off (Settings), and Reports.
• In People’s Data tab, enable View and Edit permissions for employee sections (About, Address, Basic info, Employment, Jobs, Payroll, etc.).
• Grant permissions for Documents (Confidential Docs, Shared Docs) and Time off (Balance, Requests, See who’s out today).
• If you have custom fields, grant View and/or Edit permissions for all custom fields to be included in the integration.
• Click Save & Apply to save the permissions group.

If you choose to add the Service User to an existing permissions group, ensure that the group has the necessary permissions as outlined in the previous step. If not, edit the permissions for the group accordingly.

• Click on the existing permissions group you want to add the Service User to.
• Click on Edit Permissions available at the top right corner.
• In Features tab, enable permissions for People (Directory, Employees, Organisational chart), Time off (Settings), and Reports.
• In People’s Data tab, enable View and Edit permissions for employee sections (About, Address, Basic info, Employment, Jobs, Payroll, etc.).
• Grant permissions for Documents (Confidential Docs, Shared Docs) and Time off (Balance, Requests, See who’s out today).
• If you have custom fields, grant View and/or Edit permissions for all custom fields to be included in the integration.
• Click Save & Apply to save any changes to the permissions group.

You can also navigate to Permissions Groups from the main menu in Hibob to manage permissions groups and their service users.

• Go to Account > Permissions groups.
• Click on the group you created for Service Users.