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Ensure you have Admin privileges for your Hibob account.

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Creating a New Service User

To connect Hibob with StackOne, you’ll need to create a Service User and configure its permissions.

1

Create a new service user

Sign in to your Hibob account, then using the Apps menu (top-left corner), select System Settings > Integrations.

  • Select Automation under Categories.
  • Click Manage under the Service Users icon.
  • Click Create service user.
  • Display name: StackOne Integration
  • Click Next.
2

Copy Service User ID and Token

Hibob shows the Service User ID and Token once the service user is created.

  • Copy the Service User ID across. It is normally prefixed with SERVICE-.
  • Copy the Service User Token across.
  • ⚠️ The token cannot be retrieved after this step. However, the token can be reset and a new one created.
3

Create a permissions group

A new Service User has no access permissions until it belongs to a permissions group. See Hibob’s guide on creating custom permission groups.

  • Click Go to Permission Groups, or open Account > Permissions groups.
  • Click Create permissions group.
  • Select Service User.
  • Group name: Name for the group
  • Members: The Service User whose ID and token you copied
  • Click Create, then confirm.
4

Grant the group's permissions

On the group’s permissions settings, grant the access the integration needs.

  • In Features tab, enable permissions for People (Directory, Employees, Organisational chart), Time off (Settings), and Reports.
  • In People’s Data tab, enable View and Edit permissions for employee sections (About, Address, Basic info, Employment, Jobs, Payroll, etc.).
  • Grant permissions for Documents (Confidential Docs, Shared Docs) and Time off (Balance, Requests, See who’s out today).
  • If you have custom fields, grant View and/or Edit permissions for all custom fields to be included in the integration.
  • Click Save & Apply to save the permissions group.
1

Connect

  • Click Connect.
  • If applicable, the provider will redirect you to a sign-in or authorization page. Complete the provider’s authorization flow.
  • Once authorization is successful, you will see a confirmation popup.
2

Use Actions

Connect an AI platform to the linked account’s actions. See AI Platforms.Other ways to call actions are listed in Protocols & SDKs.

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Next Steps

Webhooks setup

Configure receiving Events for HiBob into StackOne.