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Any changes to your app configuration (e.g. updated scopes) require reinstallation to take effect. You must uninstall the app from HiBob before reconnecting.

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Reinstalling Your HiBob App

Note: This section is only relevant if you have previously installed the app and need to reinstall it (e.g. after updating scopes or re-authorising). If you are connecting HiBob for the first time, skip this section and proceed to the account linking steps below.

If you have updated your app’s scopes or need to re-authorise your HiBob connection, you must reinstall the app. HiBob does not support re-installing an already-installed app via the OAuth flow — you must manually uninstall it first.

1

Uninstall the app (Sandbox)

If your app is installed using Development credentials, uninstall it from the HiBob Developer Portal.

  • Log in to the HiBob Developer Portal.
  • Open your OAuth app from the My Apps page.
  • In the left-side menu, navigate to OAuth under Develop.
  • Under the Development Credentials heading, click Uninstall to remove the app.
  • NOTE: Once the app is uninstalled, reconnect your HiBob account from StackOne Hub.
2

Uninstall the app (Production)

If your app is published and installed via the Bob Marketplace, uninstall it directly from the Marketplace UI.

  • Log in to your HiBob account.
  • Navigate to Marketplace from the top-left corner (waffle menu).
  • Locate your installed app by searching in the top-right Search field or the category tabs to find your installed app. Open the app by clicking on it, then click Uninstall on the left side of the detail view.
  • NOTE: Once the app is uninstalled, reconnect your HiBob account from StackOne Hub.

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Linking the Account from the Hub

1

Navigate to the Hub

Use one of the three Linking Account Methods to access the Hub.
2

Connect

  • Click Connect
  • If applicable, the provider will redirect you to a sign-in or authorization page. Complete the provider’s authorization flow.
  • Once authorization is successful, you will see a confirmation popup

If the account linking is successful, you will see the newly linked account in your Accounts page.

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Next Steps

Webhooks setup

Configure receiving Events for HiBob into StackOne.