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Help Scout connector

Back to the connector overview, authentication methods, and actions.
8 Oct 2026
webhook new-actionsAdded native webhook support for 27 Help Scout event types covering conversations, customers, organizations, tags, ratings, surveys, user status and Beacon chats. StackOne creates the Help Scout webhook automatically when an account connects and removes it on disconnect.
21 Sept 2026
data-syncEnabled scheduled Data Sync on eight list actions — conversations, customers, tags, inboxes, users, user statuses, workflows and teams — so these collections can be searched and filtered without calling Help Scout on every request. Conversations and customers sync incrementally using the modifiedSince watermark; the remaining six refresh in full, because no other Help Scout endpoint exposes an updated-since filter.