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Some actions may require additional configuration in the provider to be accessible. Choose the actions you need and the guide will be updated.
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You need a Front account with permissions to create API tokens.


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Create an API Token
Generate an API token in your Front settings.
1
Navigate to API Tokens
Sign in to your Front account.
  • From the left sidebar, select Settings.
  • Click the Company icon at the top of the sidebar.
  • Under Integrations, click Developers.
2
Create Token
Select the API tokens tab and click Create API token.
  • Enter a name (e.g., “StackOne Integration”) and click Continue.
  • Under Feature access, enable Access resources and click Continue.
  • Under Namespace access, configure as required and click Continue.
3
Configure Resource Permissions
Enables actions: Add Contact Handle, Add Contact Note, Add Conversation Comment, Add Conversation Followers, Add Conversation Tag, Create Account, Create Child Tag, Create Contact, Create Draft, Create Inbox, Create Tag, Delete Account, Delete Contact, Delete Conversation, Delete Tag, Get Account, Get Channel, Get Contact, Get Conversation, Get Event, Get Inbox, Get Message, Get Tag, Get Teammate, List Account Contacts, List Accounts, List Channels, List Child Tags, List Contact Conversations, List Contacts, List Conversation Comments, List Conversation Events, List Conversation Followers, List Conversation Messages, List Conversations, List Events, List Inbox Channels, List Inbox Conversations, List Inboxes, List Tagged Conversations, List Tags, List Teammates, Remove Conversation Tag, Search Conversations, Send Message, Update Account, Update Channel, Update Contact, Update Conversation, Update Conversation Assignee, Update Tag, Update Teammate
Under Resource permissions, enable the following scopes for your use case:
4
Save and Copy Token
Click Create, then click into the newly created token.
  • Copy the API token (it can only be viewed once).


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Linking the Account from the Hub
1
Navigate to the Hub
Use one of the three Linking Account Methods to access the Hub.
2
Fill out the fields
Fill out the following fields using details from your provider:
  • API Token
3
Connect
  • Click Connect
  • If applicable, the provider will redirect you to a sign-in or authorization page. Complete the provider’s authorization flow.
  • Once authorization is successful, you will see a confirmation popup
If the account linking is successful, you will see the newly linked account in your Accounts page.