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You need admin access to your Chargebee site to generate API keys.

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Generate an API Key

An API key authenticates requests to the Chargebee API. You’ll need to create one in your Chargebee site settings.

1

Sign in to Chargebee

Sign in to your Chargebee account.

  • Click Settings in the left sidebar.
  • Navigate to Configure Chargebee > API Keys and Events.
2

Create and copy key

Click API Keys, then click Add API Key.

  • Select Full Access as the key type, then select All — this allows full access to your Chargebee site and is recommended if you’re using the API key with your own application server.
  • Enter a name for the API key in the Name the API Key field (required).
  • Click Create Key to generate the key.
  • Copy the key immediately and store it securely for use later.
  • API keys are environment-specific — use the test site key for development and the live site key for production.
  • Keys start with live_ (production) or test_ (test site).

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Find Your Site Name

Your site name is the subdomain in your Chargebee URL. You’ll need this when connecting to StackOne.

1

Locate your site name

Check your browser address bar when signed in to Chargebee.

  • Format: https://{site-name}.chargebee.com
  • Example: if your URL is https://acme-test.chargebee.com, your site name is acme-test
  • Test sites typically end with -test (e.g., acme-test), live sites use your chosen name (e.g., acme)

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Linking the Account from the Hub

1

Navigate to the Hub

Use one of the three Linking Account Methods to access the Hub.
2

Fill out the fields

Fill out the following fields using details from your provider:
  • API Key
  • Site Name
3

Connect

  • Click Connect
  • If applicable, the provider will redirect you to a sign-in or authorization page. Complete the provider’s authorization flow.
  • Once authorization is successful, you will see a confirmation popup

If the account linking is successful, you will see the newly linked account in your Accounts page.