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Prerequisites

The connector should already be set up, with a Connector Profile and a Linked Account. See Getting Started on the Better Stack connector page.

Enable webhook events

StackOne creates the Better Stack outgoing webhooks for you when you turn on webhook events, and deletes them when you turn the events off or unlink the account. You don’t need to set anything up in Better Stack.

1

Check the linked account's team

Events come from one Better Stack team: the Team Name on a Global API Token or OAuth 2.0 connection, or the team the Incidents API token was created for.

  • Set Team Name in StackOne Hub when the organization has more than one team; otherwise the webhooks can’t be created.
2

Turn on the events in StackOne

In your Connector Profile, turn on the webhook events you want. StackOne then adds StackOne incident events and StackOne monitor events to Better Stack under Integrations > Exporting data > Outgoing webhooks.

  • Don’t edit or delete these two webhooks in Better Stack; StackOne manages them.
  • Changing the event selection replaces them with new ones.

Verify

Your Connector should now be able to receive and process events. Try triggering an event and you should see an Event appear in the Connector logs.