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Your Reach 360 API key is displayed only once, immediately after you generate it — copy it right away. If you navigate away before copying it, you cannot retrieve it later and must revoke the key and generate a new one.

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Generate a Reach 360 API key

Reach 360 authenticates API requests with an API key sent as a bearer token. Generate the key in your
Reach 360 admin area, then paste it — together with your data region — into StackOne Hub.

1

Open Reach 360

Sign in to Articulate 360, then open Reach 360 from the top navigation.

  • Open the Articulate 360 dashboard and click Reach 360 in the top navigation.
  • Use an admin account — the API key inherits the permissions of the admin who generates it.
Articulate 360 dashboard with the Reach 360 navigation link highlighted
2

Open API key settings

In Reach 360, open Manage and select the Settings tab. Scroll down the Settings page to the API keys section, then click Manage API Keys.

  • The API keys section is near the bottom of the Settings page — scroll down if it is not immediately visible.
Reach 360 Manage Settings page with the Manage API Keys button highlighted
3

Generate a new key

On the API Keys page, click Generate New Key. Enter a name in the New Key field, then click
Generate Key.

  • Use a descriptive name so you can identify the integration later (for example StackOne).
  • A best practice is to generate one key per integration, so it can be revoked independently.
Generate New Key dialog with the New Key name field and Generate Key button highlighted
4

Copy the API key

Copy the generated key with the Copy button and store it securely.

  • The API key is only displayed once and cannot be retrieved later — the message Make sure to copy your new API key now. You won’t be able to see it again! confirms this. If you leave the page before copying it, revoke the key and generate a new one.
  • Articulate Support will never ask you to provide your password or API key.
Newly generated Reach 360 API key with the value redacted and the Copy button highlighted

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Add your credentials to StackOne Hub

Enter the values below in StackOne Hub to connect your Reach 360 account.

1

Choose your data region

Reach 360 is hosted in one of two regions. Select the Region that matches where your Reach 360
account is hosted — it determines the API host StackOne calls.

  • Global — for accounts hosted at https://api.reach360.com (your Reach URL ends in reach360.com).
  • EU — for accounts hosted at https://api.reach360.eu (your Reach URL ends in reach360.eu).
2

Enter your credentials

Complete the connection fields in StackOne Hub:

  • Region — select Global or EU to match your Reach 360 account.
  • API Key — paste the API key you copied from Reach 360.

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Linking the Account from the Hub

1

Navigate to the Hub

Use one of the three Linking Account Methods to access the Hub.
2

Fill out the fields

Fill out the following fields using details from your provider:
  • Region
  • API Key
3

Connect

  • Click Connect
  • If applicable, the provider will redirect you to a sign-in or authorization page. Complete the provider’s authorization flow.
  • Once authorization is successful, you will see a confirmation popup

If the account linking is successful, you will see the newly linked account in your Accounts page.