Skip to main content
Admin access to your Aircall account is required to generate an API key. Integrations and API access are managed at the company level.

​
Generating an API Key

To connect Aircall with StackOne, generate an API key pair (API ID and API Token) from your Aircall dashboard.

1

Sign in and open Integrations & API

Sign in to your Aircall dashboard as an admin user.

  • In the left-hand menu, click Integrations & API.
  • Click on the API Keys tab.
2

Generate a new API key

Click the Generate an API key button to open the key creation dialog.

  • Enter a descriptive Key name (e.g., StackOne Integration).
  • Click Confirm to finalize the creation.
3

Copy the API ID and API Token

After confirming, Aircall displays two values — the API ID and the API Token. Copy both and store them securely for use later.

  • The API ID is used as the Basic Auth username.
  • The API Token is used as the Basic Auth password.
  • Important: The API Token is shown only once. If you lose it, you will need to generate a new API key — Aircall cannot retrieve it for you.
  • Keep the API key confidential. Anyone with access to it can make requests against your Aircall account.

​
Linking the Account from the Hub

1

Navigate to the Hub

Use one of the three Linking Account Methods to access the Hub.
2

Fill out the fields

Fill out the following fields using details from your provider:
  • API ID
  • API Token
3

Connect

  • Click Connect
  • If applicable, the provider will redirect you to a sign-in or authorization page. Complete the provider’s authorization flow.
  • Once authorization is successful, you will see a confirmation popup

If the account linking is successful, you will see the newly linked account in your Accounts page.