Skip to main content
Your vanity URL is assigned by your AbsenceSoft implementation team and is required for every request. Use Portal credentials whose role grants the access your integration needs — the token inherits that user’s permissions.

​
Gather your AbsenceSoft credentials

You need three values: your organization’s vanity URL, a Portal username, and its password.

1

Find your vanity URL

Your vanity URL is the subdomain assigned to your organization during implementation, and every AbsenceSoft API host starts with it. Ask your AbsenceSoft implementation team if you are unsure of it.

  • Format: https://{vanityUrl}.auth.absencetracker-api.com for authentication, https://{vanityUrl}.case.absencetracker-api.com for case data
  • Example: if your authentication host is https://acme.auth.absencetracker-api.com, your Vanity URL is acme
2

Use Portal credentials

Provide the username (or email) and password of a Portal user whose role grants the access your integration requires.

  • The access token inherits this user’s role and permissions.
  • A locked, disabled, or password-expired account will fail authentication.

​
Linking the Account from the Hub

1

Navigate to the Hub

Use one of the three Linking Account Methods to access the Hub.
2

Fill out the fields

Fill out the following fields using details from your provider:
  • Vanity URL
  • Username
  • Password
3

Connect

  • Click Connect
  • If applicable, the provider will redirect you to a sign-in or authorization page. Complete the provider’s authorization flow.
  • Once authorization is successful, you will see a confirmation popup

If the account linking is successful, you will see the newly linked account on your Accounts page.