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Your vanity URL is assigned by your AbsenceSoft implementation team and is required for every request. Use Portal credentials whose role grants the access your integration needs — the token inherits that user’s permissions.

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Gather your AbsenceSoft credentials

You need three values: your organization’s vanity URL, a Portal username, and its password.

1

Find your vanity URL

Your AbsenceSoft API hosts are vanity-scoped, e.g. https://<vanityUrl>.auth.absencetracker-api.com for authentication and https://<vanityUrl>.case.absencetracker-api.com for case data. The <vanityUrl> portion (e.g. “acme”) was assigned during implementation.

  • Enter only the subdomain prefix (e.g. “acme”), not the full URL.
  • Contact your AbsenceSoft implementation team if you are unsure of your vanity URL.
2

Use Portal credentials

Provide the username (or email) and password of a Portal user whose role grants the access your integration requires.

  • The access token inherits this user’s role and permissions.
  • A locked, disabled, or password-expired account will fail authentication.

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Linking the Account from the Hub

1

Navigate to the Hub

Use one of the three Linking Account Methods to access the Hub.
2

Fill out the fields

Fill out the following fields using details from your provider:
  • Vanity URL
  • Username
  • Password
3

Connect

  • Click Connect
  • If applicable, the provider will redirect you to a sign-in or authorization page. Complete the provider’s authorization flow.
  • Once authorization is successful, you will see a confirmation popup

If the account linking is successful, you will see the newly linked account in your Accounts page.