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The Bigin user who authorizes the connection decides what StackOne can read. Use a user on the Administrator profile, which Bigin describes as having access to all features. Bigin does not document which profile permission lets a user list the other users, so a user on another profile may be refused when the account is connected. StackOne only reads.

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Find your Data Center

The Data Center is the Zoho region that hosts your Bigin account. It is part of the address you use to open Bigin.

1

Sign in to Bigin

Sign in to your Bigin account and read the domain in your browser address bar.

  • United States (US): bigin.zoho.com
  • Europe (EU): bigin.zoho.eu
  • India (IN): bigin.zoho.in
  • Australia (AU): bigin.zoho.com.au
  • Japan (JP): bigin.zoho.jp
  • Singapore (SG): bigin.zoho.sg
  • United Kingdom (UK): bigin.zoho.uk
  • Canada (CA): bigin.zohocloud.ca
  • Saudi Arabia (SA): bigin.zoho.sa
  • United Arab Emirates (AE): bigin.zoho.ae
  • China (CN): bigin.zoho.com.cn
  • China (CN) works only with a Zoho client registered in China. If the authorization fails there, ask the person who set up this connection.
  • If your address shows another domain, this connection does not support your data center.
2

Select the Data Center

Choose the matching option in the Data Center field in StackOne Hub.

  • A Data Center that does not match your Bigin address makes the connection fail. Check the address bar again and reconnect with the matching option.

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Authorize the connection

After you select the Data Center, StackOne Hub opens Zoho’s authorization page for that region.

  • Sign in as the Bigin user from the warning above. If Zoho shows you signed in as someone else, sign out first.
  • Review the requested read access, then accept the request.
  • StackOne then reads one user, the organization and the admin list to test the connection. If the user cannot read them, StackOne Hub shows Zoho’s message.

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Revoke access

To stop StackOne from reading your Bigin account, revoke its access in Zoho.

  • The user who authorized signs in to Zoho Accounts (on the China data center, Zoho Accounts China), clicks Sessions in the left menu and scrolls to Connected Apps.
  • Hover over the app with the name shown when you authorized, click Revoke Access, then click Yes, Proceed.
  • The connection then fails until someone authorizes it again.

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Linking the Account from the Hub

1

Navigate to the Hub

Use one of the three Linking Account Methods to access the Hub.
2

Fill out the fields

Fill out the following fields using details from your provider:
  • Data Center
3

Connect

  • Click Connect
  • If applicable, the provider will redirect you to a sign-in or authorization page. Complete the provider’s authorization flow.
  • Once authorization is successful, you will see a confirmation popup

If the account linking is successful, you will see the newly linked account on your Accounts page.