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You must sign in as an Admin User in Orderspace to create a Custom Integration. Sales Rep accounts cannot access the admin site, so the Integrations page is not available to them. If you do not have admin access, ask an account owner or admin to either create the integration on your behalf and share the Client ID / Client Secret, or grant you admin access first.

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Create a Custom Integration

Create a Custom Integration in the Orderspace admin to issue an OAuth2 Client ID and Client Secret.

1

Sign in to Orderspace

Sign in to your Orderspace admin account as an admin user. Orderspace uses tenant-specific subdomains, so the admin portal is at https://<your-tenant>.orderspace.com/admin (for example, https://acme.orderspace.com/admin).

Note: If you are unsure of your tenant URL, check your welcome email (it is usually included there) or ask your Orderspace administrator.

2

Open Integrations

From the left sidebar, select Integrations.

3

Create a New Custom Integration

Under the Custom Integrations section, click New Custom Integration.

  • Set the Integration Name (e.g. StackOne Integration).
  • Set the Developer Email Address for contact about API changes.
  • Click Create Integration to generate the credentials. The integration is persisted at this point — no separate save step is required. The Save Changes button shown afterwards is only used if you later edit the integration name or email.
4

Copy credentials

Once created, Orderspace will display the Client ID and Client Secret. Copy them and store them securely - they will be used to authenticate API requests. You can also revisit the integration later to view them again.

5

Wait for the credentials to activate

Newly created Custom Integration credentials are not active immediately. Allow 10-15 minutes for Orderspace to propagate them before attempting to connect — using them too early will result in an authentication error. If you see an auth failure right after creation, wait and retry rather than regenerating the credentials.

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Linking the Account from the Hub

1

Navigate to the Hub

Use one of the three Linking Account Methods to access the Hub.
2

Fill out the fields

Fill out the following fields using details from your provider:
  • Client ID
  • Client Secret
3

Connect

  • Click Connect
  • If applicable, the provider will redirect you to a sign-in or authorization page. Complete the provider’s authorization flow.
  • Once authorization is successful, you will see a confirmation popup

If the account linking is successful, you will see the newly linked account in your Accounts page.

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Next Steps

Webhooks setup

Configure receiving Events for Orderspace into StackOne.