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Find your subdomain

Your subdomain is the first part of the URL you see when signed in to Gorgias.

1

Copy the subdomain from the Base API URL

Sign in to your Gorgias account, then open Settings > REST API. The Base API URL under API Access & Credentials starts with your subdomain.

  • Format: https://{subdomain}.gorgias.com/api/
  • Example: if your Base API URL is https://mycompany.gorgias.com/api/, your Subdomain is mycompany
The REST API settings page with the Base API URL field highlighted

Authorize the app

When you connect, Gorgias asks you to approve the access the app requests.

1

Approve the requested access

Sign in to Gorgias if prompted and review the listed permissions.

  • Click Authorize unapproved app.
  • The notice that the app has not been approved by Gorgias appears because the app is not listed in the Gorgias App Store. It does not affect the connection.
The Gorgias authorization screen listing the requested permissions with the Authorize unapproved app button highlighted
1

Connect

  • Click Connect.
  • If applicable, the provider will redirect you to a sign-in or authorization page. Complete the provider’s authorization flow.
  • Once authorization is successful, you will see a confirmation popup.
2

Use Actions

Connect an AI platform to the linked account’s actions. See AI Platforms.Other ways to call actions are listed in Protocols & SDKs.

Next Steps

Webhooks setup

Configure receiving Events for Gorgias into StackOne.