POST
/
unified
/
ticketing
/
tickets
curl --request POST \
  --url https://api.stackone.com/unified/ticketing/tickets \
  --header 'Authorization: Basic <encoded-value>' \
  --header 'Content-Type: application/json' \
  --header 'x-account-id: <x-account-id>' \
  --data '{
  "title": "System outage in production environment",
  "creator_id": "user-001",
  "reporters": [
    "user-001",
    "user-002"
  ],
  "assignees": [
    "user-001",
    "user-002"
  ],
  "content": [
    {
      "plain": "This is some content",
      "html": "<p>This is some content</p>"
    }
  ],
  "parent_id": "ticket-002",
  "priority": {
    "id": "001",
    "value": "medium",
    "source_value": "Normal"
  },
  "tags": [
    "tag-001",
    "tag-002"
  ],
  "collections": [
    "collection-001",
    "collection-002"
  ],
  "type": "ticket-type-001",
  "organization_id": "organization-001"
}'
{
  "statusCode": 201,
  "message": "Record created successfully.",
  "timestamp": "2021-01-01T01:01:01.000Z",
  "data": {
    "id": "8187e5da-dc77-475e-9949-af0f1fa4e4e3",
    "remote_id": "8187e5da-dc77-475e-9949-af0f1fa4e4e3"
  }
}

Authorizations

Authorization
string
header
required

Basic authentication header of the form Basic <encoded-value>, where <encoded-value> is the base64-encoded string username:password.

Headers

x-account-id
string
required

The account identifier

Body

application/json

Response

201
application/json

Record created successfully.

The response is of type object.