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Key Details

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Content Management

• Content Catalog: GO1 manages the content library.

• Publishing: Initial content push results in an unpublished state, requiring GO1 administrator publishing.

• Removal: Communicate content removal to GO1; use soft delete (upsert with unpublished status) to hide content.

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Content Upsert Behavior

• Deduplication: Uses external_reference as the unique identifier.

  • Existing content with matching external_reference will be updated.

  • New content is created if no match is found.

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Completion Push

• Uses content_external_reference as the content identifier.

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Provider-Specific Quirks

• Content Categorization:

  • Taxonomy: GO1’s category taxonomy: https://help.go1.com/en/articles/6767512-topics-taxonomy

  • Category Requirements: Category and skill tagging is optional.

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Limitations

• Rate Limits: No rate limits currently.

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Testing and Validation

• Standard testing procedures apply.