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StackOne registers relevant information of requests made to the connected provider to fulfill any Unified API requests it receives. This can be useful for:
  • Debugging issues with a particular account or integration
  • Auditing the operations StackOne performs on your behalf
The Request Logs page offers efficient find, filter, and analysis of API requests and HTTP status codes.
⏳ logs are only persisted up to 90 days after the original request occurred.

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Troubleshooting via Request Logs

When you execute an API query and want to investigate an API response, that’s when the realization comes – logs review is inevitable. The page shows all requests made to the StackOne and also allows you to see all requests that StackOne made to the underlying providers to fulfill the unified request. By default, it shows the logs in descending order per when the request occurred.
AI-Powered Error Analysis: When you encounter errors in request logs, use the Error Explainer to get AI-generated resolution steps. The Error Explainer analyzes error logs and provides actionable troubleshooting steps based on StackOne and provider documentation.
The possible filtering options are:
New Features:
  1. You can now investigate each successful request in detail by clicking ➡️ for the respective request. This request is coming from StackOne directly to Provider’s API.
  2. It’s now possible to view the source of the request – Dashboard, Test Connection, or Other (Postman, API docs, etc).
  3. Since all filters are now grouped inside 1 search bar, you can easily remove multiple filters by clicking ❌ on the search bar’s hover-over.

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Accessing the request logs page

After configuring Account integration and testing its connection, you can also access its specific request logs directly by clicking the View Logs option in the ellipsis menu.
Request logs interface

You will be redirected to the logs page with a filter pre-applied in the search bar

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Viewing Log Details

When you click on a log entry, a detailed view opens up with two tabs:
  1. Details: Shows the details of the unified API request made to StackOne, including request/response headers, body, query parameters, and status.
    Note: Log storage duration can be configured in the Advanced Logs section of your Project Settings.
  1. Underlying Requests: Displays all API calls made to the provider’s API to fulfill your unified request to enable better debugging.

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Programmatic Access via API

You can also access request logs programmatically using the Logs API endpoints. For debugging failed calls, see Request Log Debugging. To build log dashboards, see Request Log Dashboards.

List Logs

POST /logs: List request logs with filters for accounts, connectors, and time range

Get Action Log

GET /logs/actions/{actionRunId}: Get detail for a single request log

List Action Step Logs

GET /logs/actions/{actionRunId}/steps: List connector execution steps for a request

Get Action Advanced Log

GET /logs/actions/{actionRunId}/advanced: Get full request and response bodies
These APIs allow you to integrate log data into your monitoring, alerting, or analytics systems.