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Common Integration Errors

Teamtailor

Below is a table detailing common error codes returned by the Unified API, their meanings, and common remediation steps:

Error CodeDescriptionProbable CauseRemediation Steps
501Bad RequestThe API key is missing permissions to access the given endpointAsk your customer to re-authenticate following the steps outlined in the relevant documentation

Hibob

Missing or inaccurate employment information

  • termination_date may be missing or null as well as employment_status if the View selected employees' Lifecycle sections is missing from the service user (refer to the Hibob guide for the full permission sets that your customer needs to enable)

Greenhouse

Error CodeDescriptionProbable CauseRemediation Steps
404Not foundGreenhouse may also return 404 if an invalid Greenhouse user ID was provided in the on-behalf-of input in the account linking process.Ask your customer to re-authenticate following the steps outlined in the relevant documentation