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Summary

The SAP SuccessFactors integration allows you to push content to SAP SuccessFactors and track user progress. Content pushed to SAP SuccessFactors is seamlessly integrated with other content available to the SAP SuccessFactors tenant and discoverable by multiple filtering options. In order to integrate content via the OCN (Open Content Network) flow, an user admin must periodically import content from the Open Content Network. Content and Completions within SAP SuccessFactors

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Key Details

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Content Upsert Behavior (Open Content Network - OCN Flow)

  • OCN Approach: Mimics external content provider flow, allowing customer-controlled import. Content updates and deactivation are possible.
  • Deduplication: Uses external_reference as the unique identifier.
    • Existing content with matching external_reference will be overwritten.
  • Implementation Notes:
    • Launch Method: Automatically set to “browser.”
    • Languages: Ensure content titles and descriptions are provided for all relevant locales.
      • Accepted Enum Values:
        • Languages: Locale names (e.g., “English,” “Spanish”).
        • Result: “pass” or “fail.”
    • Course Wrapper: A course wrapper with matching title, description, and ID is automatically created.
    • Inactive Status: Content initially created as inactive will not appear in the import menu. If set to inactive after import, it will appear under the “not active” filter.

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Completion Push

  • Uses content_external_reference as the content identifier.
  • Unique Constraints: Assignments are not supported for OCN content via API.

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Provider-Specific Quirks

  • Content Categorization: OCN content is automatically categorized as MOOC.

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Limitations

  • Rate Limits:
    • OCN: 1 request per 5 minutes, 1000 content items per request.
    • Use /batch operation for large catalogs.
    • Read operations: 1 request per 0.5 seconds.

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Testing and Validation

  • Standard testing procedures apply.