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For people in a ChatGPT Business, Enterprise or Edu workspace whose admin has already published StackOne. Using ChatGPT on Plus or Pro? Follow Personal Setup instead.

Recommended Set up with your agent

ChatGPT walks you through it, one step at a time.

Help me connect StackOne to ChatGPT. Read the setup guide at https://docs.stackone.com/ai-platforms/setup-guide.md and guide me one step at a time.
Open in ChatGPT

Or follow the steps yourself

Connect

1

Find StackOne

  1. In ChatGPT, go to Plugins in the sidebar.
  2. Open Your workspace and select StackOne. You can also type StackOne in Search plugins.
ChatGPT's Plugins page on the Your workspace tab, with StackOne listed
Ask the person who manages ChatGPT at your company (a workspace owner or admin) to add it. Send them this:
2

Install and connect

  1. Select Install plugin. If your admin already installed it for you, skip this.
  2. If ChatGPT shows Connect, select it.
The StackOne plugin page in ChatGPT with the Install plugin button
3

Sign in and authorize

  1. Sign in to StackOne. In a desktop app or code editor, this opens in your browser.
  2. If StackOne asks for a project, pick yours and click Continue to Accounts.
  3. Pick the work systems ChatGPT can use (your Linked Accounts).
  4. If you see Load tools when needed, leave it on.
  5. Click Authorize.
StackOne's Select accounts screen with two Linked Accounts ticked, Load tools when needed on, and the Authorize button
4

Use it in a chat

  1. Start a new chat.
  2. Type @ and select StackOne.
ChatGPT's message box with @Stack typed and StackOne selected in the Plugins list above it
To check it works, type this after @StackOne and send it:
Can’t find or install StackOne. A workspace owner or admin adds it for everyone. If it shows Disabled by admin, ask them to give you access. Use ChatGPT on the web or the desktop app, not the mobile app.You use ChatGPT on your own plan. These steps are for company workspaces. To add StackOne yourself, see Personal Setup. On Pro, ChatGPT can read through StackOne but can’t make changes.ChatGPT asks before it uses StackOne. ChatGPT can ask for your approval before it reads or changes something. Check what it’s about to do, then approve it.A system you need is missing. Ask your StackOne admin, or see Linking Accounts. If it was linked after you connected, reconnect StackOne and pick it. If ChatGPT still can’t see it, ask a workspace admin to refresh StackOne in ChatGPT.It stopped working. Go to Settings → Plugins, select StackOne, then select Reconnect. Access lasts 90 days from when you clicked Authorize. If that doesn’t fix it, ask a workspace admin to refresh StackOne in ChatGPT.It can’t do something. It can do only what your own StackOne access allows. Ask your StackOne admin. Creating or changing records also needs a ChatGPT workspace admin to turn on write actions for StackOne.
ChatGPT reaches only the Linked Accounts you approved when you connected. To add one you link later, or one someone shares with you afterwards:
1

Open Connected Apps

In the StackOne dashboard, go to Connected Apps.
2

Edit the connection

  1. Open the ⋮ menu on the row for ChatGPT and select Edit tool access.
  2. Select the Linked Account.
  3. Click Save changes.
To review or revoke the connection, use the same ⋮ menu in Connected Apps.
ChatGPT works from a snapshot of the tools StackOne exposed when your admin published it. Linking another Linked Account or enabling more actions on a Connector Profile doesn’t reach ChatGPT until a ChatGPT workspace admin refreshes StackOne, using Keep the published tool list current.With Advanced Tool Search on, no refresh is needed. It replaces the per-action tool list with two stable tools, Search and Execute.