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For anyone using StackOne in Dust once your workspace admin has added it. If it is missing, ask your admin to add it.

Recommended Set up with your agent

Paste this into a Dust chat. Dust walks you through it, one step at a time.

Help me connect StackOne to Dust. Read the setup guide at https://docs.stackone.com/ai-platforms/setup-guide.md and guide me one step at a time.

Or follow the steps yourself

Connect

1

Add StackOne to a chat

  1. In Dust, click New to start a conversation.
  2. In the message box, type / and then StackOne.
  3. Select StackOne.
Dust's message box with /stack typed and StackOne selected in the Tools list above it
Ask your Dust workspace admin to add it. Send them this:
2

Connect StackOne

  1. Send this message:
  2. Dust asks you to connect StackOne. Click Connect.
A Dust conversation where the agent replies with a StackOne card and a Connect button
If Dust answers right away instead, your admin set StackOne up with one shared login for everyone. There is no sign-in step for you.
3

Sign in and authorize

  1. Sign in to StackOne. In a desktop app or code editor, this opens in your browser.
  2. If StackOne asks for a project, pick yours and click Continue to Accounts.
  3. Pick the work systems Dust can use (your Linked Accounts).
  4. If you see Load tools when needed, leave it on.
  5. Click Authorize.
StackOne's Select accounts screen with two Linked Accounts ticked, Load tools when needed on, and the Authorize button
4

Check it works

Back in Dust, click Retry. Dust runs your message again and lists the work systems it can reach. If Dust asks for your OK before it uses StackOne, approve it.If there’s no Retry button, send the message again:

Use StackOne in an agent

To add StackOne to an agent you can edit, open it in the Agent Builder, click Add Tool, select StackOne, and save the agent. An agent that runs on a schedule or a trigger has nobody there to click Connect. Connect StackOne in a chat first, using the steps above.
Can’t find StackOne. Your Dust workspace admin adds it under Spaces → Tools. If they limited it to certain spaces, ask them to add you to one.A system you need is missing. Ask your StackOne admin, or see Linking Accounts.It stopped working. Open your user menu at the bottom left and select Tools & Triggers. Click Disconnect next to StackOne, then send a message that uses StackOne and click Connect again. Access lasts 90 days from when you clicked Authorize. When it runs out, scheduled agents can’t reach StackOne either.It can’t do something. It can do only what your own StackOne access allows. Ask your StackOne admin.
Dust reaches only the Linked Accounts you approved when you connected. To add one you link later, or one someone shares with you afterwards:
1

Open Connected Apps

In the StackOne dashboard, go to Connected Apps.
2

Edit the connection

  1. Open the ⋮ menu on the row for Dust and select Edit tool access.
  2. Select the Linked Account.
  3. Click Save changes.
To review or revoke the connection, use the same ⋮ menu in Connected Apps.