> ## Documentation Index
> Fetch the complete documentation index at: https://docs.stackone.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Connect Xyleme with Basic Auth – StackOne Hub

> Link a Xyleme account in the StackOne Hub using Basic Auth. End-user guide to authorize the integration and start using Xyleme actions.

<Warning>An active Xyleme (Bravais/Syndicate) account with valid login credentials is required. Contact your organization's Xyleme administrator if you don't have access.</Warning>

<section data-guide-section data-guide-scopes="">
  <h2>Finding Your Subdomain</h2>

  <p>Your subdomain is the unique identifier for your organization's Xyleme platform and is required to connect to the correct API endpoint.</p>

  <Steps>
    <Step title="Locate Your Xyleme URL">
      <div data-guide-step data-guide-scopes="" data-guide-display-scopes-list="">
        <p>Identify your subdomain from your Xyleme login URL.</p>

        <ul>
          <li>Open your web browser and navigate to your organization's Xyleme login page</li>
          <li>Look at the URL in your browser's address bar</li>
        </ul>
      </div>
    </Step>

    <Step title="Extract the Subdomain">
      <div data-guide-step data-guide-scopes="" data-guide-display-scopes-list="">
        <p>Your subdomain is the portion of the URL before `.bravais.com`.</p>

        <ul>
          <li>If your URL is `https://mycompany.bravais.com`, your subdomain is `mycompany`</li>
          <li>If your URL is `https://core-mycompany.bravais.com`, your subdomain is `core-mycompany`</li>
          <li>The subdomain is case-sensitive; enter it exactly as it appears in your URL</li>
        </ul>
      </div>
    </Step>
  </Steps>
</section>

<section data-guide-section data-guide-scopes="">
  <h2>Obtaining Your Username</h2>

  <p>Your username is the email address associated with your Xyleme account.</p>

  <Steps>
    <Step title="Identify Your Login Email">
      <div data-guide-step data-guide-scopes="" data-guide-display-scopes-list="">
        <p>Use the email address you use to sign in to Xyleme.</p>

        <ul>
          <li>This is typically your work email address</li>
          <li>The username is the same email you enter on the Xyleme login page</li>
          <li>If you use SSO (Single Sign-On), contact your Xyleme administrator for your API-enabled account credentials</li>
        </ul>
      </div>
    </Step>
  </Steps>
</section>

<section data-guide-section data-guide-scopes="">
  <h2>Confirming Your Password</h2>

  <p>Your password is the same password you use to log in to your Xyleme account.</p>

  <Steps>
    <Step title="Use Your Existing Password">
      <div data-guide-step data-guide-scopes="" data-guide-display-scopes-list="">
        <p>Enter the password associated with your Xyleme account.</p>

        <ul>
          <li>This is the same password you use on the Xyleme login page</li>
          <li>If you've forgotten your password, use the "Forgot Password" link on your Xyleme login page to reset it</li>
          <li>Ensure your password is current and has not expired</li>
        </ul>
      </div>
    </Step>

    <Step title="SSO Users">
      <div data-guide-step data-guide-scopes="" data-guide-display-scopes-list="">
        <p>If your organization uses Single Sign-On (SAML 2.0) for Xyleme authentication, you may need a separate API-enabled account.</p>

        <ul>
          <li>Contact your Xyleme administrator to request API access credentials</li>
          <li>SSO credentials may not work directly with the API; a dedicated API user account may be required</li>
        </ul>
      </div>
    </Step>
  </Steps>
</section>

<div data-whitelabel-hide>
  <h2>Linking the Account from the Hub</h2>

  <Steps>
    <Step title="Navigate to the Hub">
      Use one of the three <a href="/guides/accounts-section#linking-accounts">Linking Account Methods</a> to access the Hub.
    </Step>

    <Step title="Fill out the fields">
      Fill out the following fields using details from your provider:

      <ul>
        <li><strong>Username</strong></li>
        <li><strong>Password</strong></li>
        <li><strong>Subdomain</strong></li>
      </ul>
    </Step>

    <Step title="Connect">
      <ul>
        <li>Click <strong>Connect</strong></li>
        <li>If applicable, the provider will redirect you to a sign-in or authorization page. Complete the provider's authorization flow.</li>
        <li>Once authorization is successful, you will see a confirmation popup</li>
      </ul>
    </Step>
  </Steps>

  <p>If the account linking is successful, you will see the newly linked account in your <a href="/guides/accounts-section">Accounts</a> page.</p>
</div>