Action

Description

Required scopes

Get Emergency Map Configuration Task

Retrieve the status and results of an asynchronous Automatic Location Updates task

Enable Automatic Location Updates For Users

Enable or disable the Automatic Location Updates feature for multiple account users in one bulk call

Calls Aggregation Data

Fetch aggregated call volume and call duration analytics for a single time range

Calls Timeline Data

Fetch time-series call volume and call duration analytics broken into interval buckets

List User Events

Retrieve all calendar events created by the current authenticated user

Get Event

Retrieve one or more calendar events by ID

Make CallOut

Initiate a two-legged outbound (CallOut) call session that first rings the caller's registered Softphone/Hardphone devic...

Start Conference Call Session

Start a new ad-hoc conference call session on the authenticated account's conferencing line, returning a voiceCallToken...

Get Call Session Status

Retrieve the current status of a live call session by its telephony session identifier, including all call parties and t...

Drop Call Session

Drop (hang up) an entire live call session by its telephony session identifier, disconnecting every party on the call.

List Company Active Calls

Retrieve all calls currently in progress across the entire RingCentral account

List User Active Calls

Retrieve all calls currently in progress for a single user extension

List User Call Records

Retrieve historical call log records for a single user extension with rich filtering

Delete User Call Records

Permanently delete call log records for a user extension

List Call Queues

Retrieve a paginated list of call queue extensions on the account

Update User Call Queues

Replace the full set of call queues a user extension is an agent in

List Favorite Chats

Retrieve the list of the authenticated user's favorite (starred/pinned) team messaging chats

Add Chat To Favorites

Add a Team Messaging chat to the authenticated user's list of favorite (starred/pinned) chats

Send/Resend Welcome Email

Send or resend the welcome email to the system user of a confirmed RingCentral account

Send/Resend Activation Email

Send or resend the activation email to the system user of an unconfirmed RingCentral account

List Data Export Tasks

Retrieve the list of Glip (Team Messaging) compliance data export tasks created for the company

Get Data Export Task

Retrieve the status and download links of a specific Glip compliance data export task

Create Data Export Task

Start an asynchronous Glip (Team Messaging) compliance data export task

List Extension Devices

List the devices assigned to a user's extension, with filters for device type, line type, feature, and line pooling

Add BYOD Devices

Bulk-add multiple BYOD (customer provided) devices to the account in a single call

List Extensions

Retrieve the list of extensions (users, call queues, IVR menus, etc.) provisioned on the account

Get Extension

Retrieve basic information about a single extension by ID

Create Extension

Provision a new extension (user, virtual user, call queue, voicemail, etc.) on the account

Update Multiple Extensions

Bulk-update up to 500 extensions in a single asynchronous request

Get Extension Update Task Status

Poll the status of an asynchronous bulk extension-update task

List User Templates

Retrieve the list of user templates configured for the account

Get User Template

Retrieve a single user template by ID

List Favorite Contacts

Retrieve the list of favorite contacts marked by an extension

Get Contacts Upload Task

Retrieve the status of a bulk contacts upload task

Upload Multiple User Contacts

Bulk-create personal address book contacts for multiple extensions in one request

Update Favorite Contact List

Replace an extension's entire favorite contacts list with the provided set of records

Create Fax Message

Send a fax message with one or more file attachments to one or more recipient fax numbers, optionally with a cover page

List A2P SMS Statuses

Retrieve aggregate counts of high-volume A2P SMS messages grouped by delivery status and error code

Send A2P SMS

Send a batch of high-volume A2P (Application-to-Person) SMS messages to many recipients in a single call

Add Opt-In/Out Numbers

Bulk mark recipient phone numbers as opted out (or opted back in) for A2P SMS from a given sender number

List Opted Out Numbers

List recipient phone numbers opted out of (or opted in to) high-volume A2P SMS on the account

Get Company Directory Entries

Retrieve the company directory of corporate (internal) contacts for the account

Search Company Directory Entries

Search and filter corporate directory contacts by name, email, extension, department, site, status or type, with sorting...

List Video Meetings

Retrieve the authenticated user's RingCentral Video meeting history records

Get Video Meeting

Retrieve a single RingCentral Video meeting history record by its meeting id

Get Message Store Report Task

Retrieve the current status of a message store report export task

Create Message Store Report

Start an asynchronous task that collects account messages into a downloadable export report

List Messages

Retrieve a list of messages (SMS, Fax, VoiceMail, Pager) from an extension's message store

Get Message(s)

Retrieve an individual message record (or multiple records in bulk) by message ID

Get Message Store Configuration

Retrieve the account-wide message store retention settings

Update Message(s)

Update the read status of one or more messages by message ID

Patch Message(s)

Partially update message(s) — change read status and/or restore soft-deleted messages

Update Message Store Configuration

Update the account-wide message retention policy for Fax and Voicemail messages

Delete Message

Delete one or more messages by message ID, with optional immediate purge

Delete Conversation

Delete entire conversation(s) by conversation ID, or all messages matching filter criteria

Get Call Queue Presence

Retrieve the presence status of every member of a specific call queue

Get Agent's Call Queue Presence

Retrieve all call queues an agent belongs to with their per-queue availability status

Get User Presence Status

Retrieve the current presence status of a user extension

Get Unified Presence

Retrieve a user's aggregated presence across Team Messaging and telephony channels

Update Call Queue Presence

Bulk-update the queue availability of one or more members of a specific call queue

Update Agent's Call Queue Presence

Update a single agent's call availability across one or more of their call queues

Update User Presence Status

Update a user's presence status, status message and Do Not Disturb state

Update Unified Presence

Update a user's aggregated presence across Team Messaging and telephony channels

List States

Retrieve the list of states/regions from RingCentral's reference dictionary, optionally filtered by country

Get State

Retrieve details of a single state/region by its internal identifier

Get RingOut Call Status

Retrieve the current status of a two-legged RingOut call

Make RingOut Call

Place a two-legged RingOut phone call

Cancel RingOut Call

Cancel an in-progress or queued two-legged RingOut call

List Company User Roles

Retrieve a paginated list of user roles configured on the account

List User Assigned Roles

Retrieve the roles currently assigned to a user extension

Update User Assigned Roles

Replace the full set of roles assigned to a user extension

List User Administered Sites

List the business sites a user's extension is authorized to administer

Update User Administered Sites

Replace the full set of business sites a user's extension is authorized to administer

Send SMS

Send an outbound SMS text message to one or more recipients from a RingCentral phone number

Send MMS

Send an outbound MMS message with a media file attachment to one or more recipients

List Chat Tasks

Retrieve the list of tasks that belong to a specific Team Messaging chat

Create Task

Create a new task in a specific Team Messaging chat, assigning it to one or more members

List Teams

Retrieve the list of Team Messaging teams visible to the current user

Create Team

Create a new Team Messaging team, optionally adding an initial list of members by ID or email

Archive Team

Archive a Team Messaging team by its chat ID

Unarchive Team

Unarchive a Team Messaging team by its chat ID, restoring it to Active status

Create Multiple User Extensions

Provision multiple new user extensions (with customer-provided BYOD devices) in a single bulk call

Get User Profile Image

Download the current profile image of a user extension as binary image content

Upload User Profile Image

Upload a new profile image for a user extension via multipart form upload

Update User Profile Image

Replace an existing profile image of a user extension via multipart form upload

Delete User Extensions

Delete one or more user extensions in a single bulk call, optionally keeping their phone numbers and devices in the acco...

Delete User Profile Image

Remove the current profile image of a user extension without replacing it

## Getting Started Set up a new project or select an existing one. See [Organizations & Projects](/gateway/concepts/organizations-and-projects). Enable the connector and set up a connector profile in your project. See [Managing Connectors](/connect/managing-connectors/overview). RingCentral - OAuth 2.0 RingCentral - Dummy Auth (Testing Only) Connect an account using [StackOne Hub](/embed/account-linking/overview) or [Auth Link](/embed/account-linking/auth-link). RingCentral - OAuth 2.0 RingCentral - Dummy Auth (Testing Only) Invoke actions using one of the methods below: * [MCP](/embed/call-actions/mcp) – Model Context Protocol for AI assistants * [A2A](/embed/call-actions/agent2agent) – Agent-to-Agent protocol * [Agent SDK](/embed/call-actions/agent-sdk) – TypeScript and Python SDKs for AI agents * [Actions RPC](/platform/api-reference/actions/make-an-rpc-call-to-an-action) – Direct API calls * [Playground](/embed/call-actions/troubleshooting/playground) – Test actions in the dashboard