> ## Documentation Index
> Fetch the complete documentation index at: https://docs.stackone.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Pylon

> 52 actions available for Pylon through StackOne. Use via Actions RPC, Toolset SDK, MCP, or A2A.

<div className="not-prose" style={{ display: 'flex', alignItems: 'center', gap: '12px', marginBottom: '24px' }}>
  <img src="https://stackone-logos.com/api/pylon/filled/png" alt="Pylon" className="connector-page-icon" style={{ width: '48px', height: '48px', borderRadius: '10px', padding: '2px' }} />

  <div>
    <div style={{ fontSize: '24px', fontWeight: '600' }}>Pylon</div>
    <div className="connector-page-subtitle" style={{ fontSize: '14px' }}>52 actions · 1 auth method</div>

    <div style={{ display: 'flex', flexWrap: 'wrap', gap: '6px', marginTop: '8px' }}>
      <span className="connector-page-tag-preview" style={{ display: 'inline-block', padding: '2px 8px', borderRadius: '4px', fontSize: '11px', fontWeight: '500' }}>Preview</span>
      <span className="connector-page-category-tag" style={{ display: 'inline-block', padding: '2px 8px', borderRadius: '4px', fontSize: '11px', fontWeight: '500' }}>Ticketing</span>
    </div>
  </div>
</div>

## Authentication

<Columns cols={2}>
  <Card title="API Key">
    Guides: [Connector Profile](/connectors/pylon/guides/connector-profile/api-key), [Link Account](/connectors/pylon/guides/link-account/api-key)
  </Card>
</Columns>

<div className="connector-meta-library-section">
  <div className="connector-meta-library-title">Actions</div>

  <div className="connector-actions-controls not-prose" data-connector-actions-controls>
    <div className="connector-actions-controls__row">
      <input type="search" className="connector-actions-search" data-connector-actions-search placeholder="Search actions" aria-label="Search actions" />
    </div>
  </div>

  <div className="meta-library-count" data-connector-actions-count>52 actions</div>

  <div className="not-prose meta-library-table-container" data-connector-actions-table>
    <div className="connector-meta-library-grid" style={{ gridTemplateColumns: '200px 1fr' }}>
      <div className="connector-meta-library-row">
        <div className="meta-library-grid-header-cell">Action</div>
        <div className="meta-library-grid-header-cell">Description</div>
      </div>

      <div className="connector-meta-library-row" data-action-id="pylon_get_me" data-action-label="Get Organization Info" data-action-scopes="">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Get Organization Info</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="pylon_get_me" aria-label="Copy pylon_get_me"><code className="connector-page-code">pylon\_get\_me</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Get details of the organization associated with the API token</div>
      </div>

      <div className="connector-meta-library-row" data-action-id="pylon_list_issues" data-action-label="List Issues" data-action-scopes="">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>List Issues</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="pylon_list_issues" aria-label="Copy pylon_list_issues"><code className="connector-page-code">pylon\_list\_issues</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Get a list of issues within a specified time range</div>
      </div>

      <div className="connector-meta-library-row" data-action-id="pylon_search_issues" data-action-label="Search Issues" data-action-scopes="">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Search Issues</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="pylon_search_issues" aria-label="Copy pylon_search_issues"><code className="connector-page-code">pylon\_search\_issues</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Search for issues by a given filter</div>
      </div>

      <div className="connector-meta-library-row" data-action-id="pylon_get_issue" data-action-label="Get Issue" data-action-scopes="">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Get Issue</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="pylon_get_issue" aria-label="Copy pylon_get_issue"><code className="connector-page-code">pylon\_get\_issue</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Get details of a specific issue by ID</div>
      </div>

      <div className="connector-meta-library-row" data-action-id="pylon_create_issue" data-action-label="Create Issue" data-action-scopes="">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Create Issue</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="pylon_create_issue" aria-label="Copy pylon_create_issue"><code className="connector-page-code">pylon\_create\_issue</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Create a new issue with specified title and body</div>
      </div>

      <div className="connector-meta-library-row" data-action-id="pylon_update_issue" data-action-label="Update Issue" data-action-scopes="">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Update Issue</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="pylon_update_issue" aria-label="Copy pylon_update_issue"><code className="connector-page-code">pylon\_update\_issue</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Update an existing issue by ID</div>
      </div>

      <div className="connector-meta-library-row" data-action-id="pylon_get_issue_messages" data-action-label="Get Issue Messages" data-action-scopes="">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Get Issue Messages</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="pylon_get_issue_messages" aria-label="Copy pylon_get_issue_messages"><code className="connector-page-code">pylon\_get\_issue\_messages</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Get all messages on an issue</div>
      </div>

      <div className="connector-meta-library-row" data-action-id="pylon_get_issue_threads" data-action-label="Get Issue Threads" data-action-scopes="">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Get Issue Threads</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="pylon_get_issue_threads" aria-label="Copy pylon_get_issue_threads"><code className="connector-page-code">pylon\_get\_issue\_threads</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Get all threads on an issue</div>
      </div>

      <div className="connector-meta-library-row" data-action-id="pylon_create_issue_thread" data-action-label="Create Issue Thread" data-action-scopes="">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Create Issue Thread</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="pylon_create_issue_thread" aria-label="Copy pylon_create_issue_thread"><code className="connector-page-code">pylon\_create\_issue\_thread</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Create a new internal thread on an issue</div>
      </div>

      <div className="connector-meta-library-row" data-action-id="pylon_reply_to_issue" data-action-label="Reply To Issue" data-action-scopes="">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Reply To Issue</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="pylon_reply_to_issue" aria-label="Copy pylon_reply_to_issue"><code className="connector-page-code">pylon\_reply\_to\_issue</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Send a customer-facing reply on an issue</div>
      </div>

      <div className="connector-meta-library-row" data-action-id="pylon_create_issue_note" data-action-label="Create Internal Note" data-action-scopes="">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Create Internal Note</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="pylon_create_issue_note" aria-label="Copy pylon_create_issue_note"><code className="connector-page-code">pylon\_create\_issue\_note</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Post an internal note on an issue thread</div>
      </div>

      <div className="connector-meta-library-row" data-action-id="pylon_redact_message" data-action-label="Redact Message" data-action-scopes="">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Redact Message</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="pylon_redact_message" aria-label="Copy pylon_redact_message"><code className="connector-page-code">pylon\_redact\_message</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Permanently redact a message's content</div>
      </div>

      <div className="connector-meta-library-row" data-action-id="pylon_delete_message" data-action-label="Delete Message" data-action-scopes="">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Delete Message</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="pylon_delete_message" aria-label="Copy pylon_delete_message"><code className="connector-page-code">pylon\_delete\_message</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Permanently delete a message from an issue</div>
      </div>

      <div className="connector-meta-library-row" data-action-id="pylon_delete_issue" data-action-label="Delete Issue" data-action-scopes="">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Delete Issue</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="pylon_delete_issue" aria-label="Copy pylon_delete_issue"><code className="connector-page-code">pylon\_delete\_issue</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Permanently delete an issue by ID (Admin only)</div>
      </div>

      <div className="connector-meta-library-row" data-action-id="pylon_snooze_issue" data-action-label="Snooze Issue" data-action-scopes="">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Snooze Issue</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="pylon_snooze_issue" aria-label="Copy pylon_snooze_issue"><code className="connector-page-code">pylon\_snooze\_issue</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Snooze an issue until a specified date and time</div>
      </div>

      <div className="connector-meta-library-row" data-action-id="pylon_get_issue_followers" data-action-label="Get Issue Followers" data-action-scopes="">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Get Issue Followers</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="pylon_get_issue_followers" aria-label="Copy pylon_get_issue_followers"><code className="connector-page-code">pylon\_get\_issue\_followers</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Get the list of followers for an issue</div>
      </div>

      <div className="connector-meta-library-row" data-action-id="pylon_manage_issue_followers" data-action-label="Manage Issue Followers" data-action-scopes="">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Manage Issue Followers</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="pylon_manage_issue_followers" aria-label="Copy pylon_manage_issue_followers"><code className="connector-page-code">pylon\_manage\_issue\_followers</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Add or remove followers to/from an issue</div>
      </div>

      <div className="connector-meta-library-row" data-action-id="pylon_list_contacts" data-action-label="List Contacts" data-action-scopes="">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>List Contacts</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="pylon_list_contacts" aria-label="Copy pylon_list_contacts"><code className="connector-page-code">pylon\_list\_contacts</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Get a paginated list of all contacts</div>
      </div>

      <div className="connector-meta-library-row" data-action-id="pylon_get_contact" data-action-label="Get Contact" data-action-scopes="">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Get Contact</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="pylon_get_contact" aria-label="Copy pylon_get_contact"><code className="connector-page-code">pylon\_get\_contact</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Get a contact by its ID</div>
      </div>

      <div className="connector-meta-library-row" data-action-id="pylon_search_contacts" data-action-label="Search Contacts" data-action-scopes="">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Search Contacts</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="pylon_search_contacts" aria-label="Copy pylon_search_contacts"><code className="connector-page-code">pylon\_search\_contacts</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Search for contacts by a given filter</div>
      </div>

      <div className="connector-meta-library-row" data-action-id="pylon_create_contact" data-action-label="Create Contact" data-action-scopes="">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Create Contact</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="pylon_create_contact" aria-label="Copy pylon_create_contact"><code className="connector-page-code">pylon\_create\_contact</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Create a new contact with specified email and optional metadata</div>
      </div>

      <div className="connector-meta-library-row" data-action-id="pylon_update_contact" data-action-label="Update Contact" data-action-scopes="">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Update Contact</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="pylon_update_contact" aria-label="Copy pylon_update_contact"><code className="connector-page-code">pylon\_update\_contact</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Update an existing contact by ID</div>
      </div>

      <div className="connector-meta-library-row" data-action-id="pylon_delete_contact" data-action-label="Delete Contact" data-action-scopes="">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Delete Contact</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="pylon_delete_contact" aria-label="Copy pylon_delete_contact"><code className="connector-page-code">pylon\_delete\_contact</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Permanently delete a contact by ID (Admin only)</div>
      </div>

      <div className="connector-meta-library-row" data-action-id="pylon_list_accounts" data-action-label="List Accounts" data-action-scopes="">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>List Accounts</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="pylon_list_accounts" aria-label="Copy pylon_list_accounts"><code className="connector-page-code">pylon\_list\_accounts</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Get a paginated list of all accounts</div>
      </div>

      <div className="connector-meta-library-row" data-action-id="pylon_get_account" data-action-label="Get Account" data-action-scopes="">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Get Account</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="pylon_get_account" aria-label="Copy pylon_get_account"><code className="connector-page-code">pylon\_get\_account</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Get an account by its ID or external ID</div>
      </div>

      <div className="connector-meta-library-row" data-action-id="pylon_create_account" data-action-label="Create Account" data-action-scopes="">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Create Account</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="pylon_create_account" aria-label="Copy pylon_create_account"><code className="connector-page-code">pylon\_create\_account</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Create a new account with specified name and optional metadata</div>
      </div>

      <div className="connector-meta-library-row" data-action-id="pylon_update_account" data-action-label="Update Account" data-action-scopes="">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Update Account</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="pylon_update_account" aria-label="Copy pylon_update_account"><code className="connector-page-code">pylon\_update\_account</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Update an existing account by ID or external ID</div>
      </div>

      <div className="connector-meta-library-row" data-action-id="pylon_search_accounts" data-action-label="Search Accounts" data-action-scopes="">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Search Accounts</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="pylon_search_accounts" aria-label="Copy pylon_search_accounts"><code className="connector-page-code">pylon\_search\_accounts</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Search for accounts by a given filter</div>
      </div>

      <div className="connector-meta-library-row" data-action-id="pylon_update_multiple_accounts" data-action-label="Update Multiple Accounts" data-action-scopes="">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Update Multiple Accounts</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="pylon_update_multiple_accounts" aria-label="Copy pylon_update_multiple_accounts"><code className="connector-page-code">pylon\_update\_multiple\_accounts</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Update multiple accounts in bulk with specified properties</div>
      </div>

      <div className="connector-meta-library-row" data-action-id="pylon_delete_account" data-action-label="Delete Account" data-action-scopes="">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Delete Account</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="pylon_delete_account" aria-label="Copy pylon_delete_account"><code className="connector-page-code">pylon\_delete\_account</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Permanently delete an account by ID (Admin only)</div>
      </div>

      <div className="connector-meta-library-row" data-action-id="pylon_list_custom_fields" data-action-label="List Custom Fields" data-action-scopes="">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>List Custom Fields</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="pylon_list_custom_fields" aria-label="Copy pylon_list_custom_fields"><code className="connector-page-code">pylon\_list\_custom\_fields</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Get all custom field definitions for a specified object type</div>
      </div>

      <div className="connector-meta-library-row" data-action-id="pylon_get_custom_field" data-action-label="Get Custom Field" data-action-scopes="">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Get Custom Field</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="pylon_get_custom_field" aria-label="Copy pylon_get_custom_field"><code className="connector-page-code">pylon\_get\_custom\_field</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Get a custom field definition by ID</div>
      </div>

      <div className="connector-meta-library-row" data-action-id="pylon_update_custom_field" data-action-label="Update Custom Field" data-action-scopes="">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Update Custom Field</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="pylon_update_custom_field" aria-label="Copy pylon_update_custom_field"><code className="connector-page-code">pylon\_update\_custom\_field</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Update an existing custom field definition by ID</div>
      </div>

      <div className="connector-meta-library-row" data-action-id="pylon_search_feature_requests" data-action-label="Search Feature Requests" data-action-scopes="">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Search Feature Requests</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="pylon_search_feature_requests" aria-label="Copy pylon_search_feature_requests"><code className="connector-page-code">pylon\_search\_feature\_requests</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Search or list feature requests with filters and semantic search</div>
      </div>

      <div className="connector-meta-library-row" data-action-id="pylon_get_feature_request" data-action-label="Get Feature Request" data-action-scopes="">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Get Feature Request</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="pylon_get_feature_request" aria-label="Copy pylon_get_feature_request"><code className="connector-page-code">pylon\_get\_feature\_request</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Get a feature request by ID with optional evidence</div>
      </div>

      <div className="connector-meta-library-row" data-action-id="pylon_update_feature_request" data-action-label="Update Feature Request" data-action-scopes="">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Update Feature Request</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="pylon_update_feature_request" aria-label="Copy pylon_update_feature_request"><code className="connector-page-code">pylon\_update\_feature\_request</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Update an existing feature request by ID</div>
      </div>

      <div className="connector-meta-library-row" data-action-id="pylon_delete_feature_request" data-action-label="Delete Feature Request" data-action-scopes="">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Delete Feature Request</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="pylon_delete_feature_request" aria-label="Copy pylon_delete_feature_request"><code className="connector-page-code">pylon\_delete\_feature\_request</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Permanently delete a feature request by ID</div>
      </div>

      <div className="connector-meta-library-row" data-action-id="pylon_list_knowledge_bases" data-action-label="List Knowledge Bases" data-action-scopes="">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>List Knowledge Bases</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="pylon_list_knowledge_bases" aria-label="Copy pylon_list_knowledge_bases"><code className="connector-page-code">pylon\_list\_knowledge\_bases</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Get all knowledge bases in the organization</div>
      </div>

      <div className="connector-meta-library-row" data-action-id="pylon_create_article" data-action-label="Create Article" data-action-scopes="">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Create Article</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="pylon_create_article" aria-label="Copy pylon_create_article"><code className="connector-page-code">pylon\_create\_article</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Create a new article within a knowledge base</div>
      </div>

      <div className="connector-meta-library-row" data-action-id="pylon_get_article" data-action-label="Get Article" data-action-scopes="">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Get Article</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="pylon_get_article" aria-label="Copy pylon_get_article"><code className="connector-page-code">pylon\_get\_article</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Get a knowledge base article by ID</div>
      </div>

      <div className="connector-meta-library-row" data-action-id="pylon_update_article" data-action-label="Update Article" data-action-scopes="">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Update Article</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="pylon_update_article" aria-label="Copy pylon_update_article"><code className="connector-page-code">pylon\_update\_article</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Update an existing knowledge base article by ID</div>
      </div>

      <div className="connector-meta-library-row" data-action-id="pylon_delete_article" data-action-label="Delete Article" data-action-scopes="">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Delete Article</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="pylon_delete_article" aria-label="Copy pylon_delete_article"><code className="connector-page-code">pylon\_delete\_article</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Permanently delete a knowledge base article by ID</div>
      </div>

      <div className="connector-meta-library-row" data-action-id="pylon_list_tags" data-action-label="List Tags" data-action-scopes="">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>List Tags</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="pylon_list_tags" aria-label="Copy pylon_list_tags"><code className="connector-page-code">pylon\_list\_tags</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Get all tags in the organization</div>
      </div>

      <div className="connector-meta-library-row" data-action-id="pylon_list_teams" data-action-label="List Teams" data-action-scopes="">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>List Teams</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="pylon_list_teams" aria-label="Copy pylon_list_teams"><code className="connector-page-code">pylon\_list\_teams</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Get a list of teams in the organization</div>
      </div>

      <div className="connector-meta-library-row" data-action-id="pylon_get_team" data-action-label="Get Team" data-action-scopes="">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Get Team</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="pylon_get_team" aria-label="Copy pylon_get_team"><code className="connector-page-code">pylon\_get\_team</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Get a team by its ID</div>
      </div>

      <div className="connector-meta-library-row" data-action-id="pylon_create_team" data-action-label="Create Team" data-action-scopes="">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Create Team</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="pylon_create_team" aria-label="Copy pylon_create_team"><code className="connector-page-code">pylon\_create\_team</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Create a new team with name and optional members</div>
      </div>

      <div className="connector-meta-library-row" data-action-id="pylon_update_team" data-action-label="Update Team" data-action-scopes="">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Update Team</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="pylon_update_team" aria-label="Copy pylon_update_team"><code className="connector-page-code">pylon\_update\_team</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Update an existing team by ID</div>
      </div>

      <div className="connector-meta-library-row" data-action-id="pylon_list_ticket_forms" data-action-label="List Ticket Forms" data-action-scopes="">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>List Ticket Forms</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="pylon_list_ticket_forms" aria-label="Copy pylon_list_ticket_forms"><code className="connector-page-code">pylon\_list\_ticket\_forms</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Get all ticket forms in the organization</div>
      </div>

      <div className="connector-meta-library-row" data-action-id="pylon_list_user_roles" data-action-label="List User Roles" data-action-scopes="">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>List User Roles</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="pylon_list_user_roles" aria-label="Copy pylon_list_user_roles"><code className="connector-page-code">pylon\_list\_user\_roles</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Get a list of all user roles</div>
      </div>

      <div className="connector-meta-library-row" data-action-id="pylon_list_users" data-action-label="List Users" data-action-scopes="">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>List Users</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="pylon_list_users" aria-label="Copy pylon_list_users"><code className="connector-page-code">pylon\_list\_users</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Get a list of users in the organization</div>
      </div>

      <div className="connector-meta-library-row" data-action-id="pylon_get_user" data-action-label="Get User" data-action-scopes="">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Get User</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="pylon_get_user" aria-label="Copy pylon_get_user"><code className="connector-page-code">pylon\_get\_user</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Get a user by its ID</div>
      </div>

      <div className="connector-meta-library-row" data-action-id="pylon_update_user" data-action-label="Update User" data-action-scopes="">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Update User</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="pylon_update_user" aria-label="Copy pylon_update_user"><code className="connector-page-code">pylon\_update\_user</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Update an existing user by ID</div>
      </div>
    </div>
  </div>
</div>

## Getting Started

<Steps>
  <Step title="Create or Select a Project">
    Set up a new project or select an existing one. See the [Projects Guide](/guides/managing-projects).
  </Step>

  <Step title="Configure the Connector">
    Enable the connector and set up a connector profile in your project. See [Managing Connectors](/guides/explore-connectors).

    <Columns cols={2}>
      <Card title="Connector Profile" href="/connectors/pylon/guides/connector-profile/api-key" icon="https://stackone-logos.com/api/pylon/filled/png" horizontal>
        Pylon - API Key
      </Card>
    </Columns>
  </Step>

  <Step title="Link an Account">
    Connect an account using [StackOne Hub](/guides/embedding-stackone-hub) or [Auth Link](/guides/auth-link).

    <Columns cols={2}>
      <Card title="Link Account" href="/connectors/pylon/guides/link-account/api-key" icon="https://stackone-logos.com/api/pylon/filled/png" horizontal>
        Pylon - API Key
      </Card>
    </Columns>
  </Step>

  <Step title="Use Actions">
    Invoke actions using one of the methods below:

    * [MCP](/mcp/quickstart) – Model Context Protocol for AI assistants
    * [A2A](/a2a/quickstart) – Agent-to-Agent protocol
    * [AI Toolset (TypeScript)](/agents/typescript/introduction) – TypeScript SDK for AI agents
    * [AI Toolset (Python)](/agents/python/introduction) – Python SDK for AI agents
    * [Actions RPC](/platform/api-reference/actions/make-an-rpc-call-to-an-action) – Direct API calls
    * [Playground](/guides/playground) – Test actions in the dashboard
  </Step>
</Steps>