Actions

38 actions

Action

Description

List Incidents

Retrieve a paginated list of incidents with filtering options by status, urgency, time range, service, or team.

Get Incident

Retrieve detailed information about a specific incident including timeline, responders, alerts, and notes.

Create Incident

Manually create a new incident through the API with specified title, service, and urgency.

Update Incident

Modify incident properties including title, service, urgency, priority, assignments, escalation policy, conference bridg...

Add Note To Incident

Add contextual notes or comments to an incident to document investigation findings, remediation steps, or team communica...

List Incident Notes

Retrieve all notes associated with an incident for extracting communication history during postmortems or analysis.

List Incident Log Entries

Retrieve the complete timeline of actions and changes for an incident to audit handling, generate reports, and analyze r...

List Services

Retrieve all services in the account with filtering options to populate service directories, build catalogs, and audit c...

Get Service

Fetch detailed configuration and metadata for a specific service including settings, integrations, and escalation polici...

Create Service

Create a new service with escalation policy and settings to automate service provisioning during infrastructure deployme...

Update Service

Modify service configuration, settings, or associations to update properties, change escalation policies, or enable feat...

Delete Service

Remove a service from the account to clean up deprecated services during decommissioning.

List Escalation Policies

List all existing escalation policies

Get Escalation Policy

Get information about an existing escalation policy

List Users

Retrieve all users in the account with filtering options to sync with HR systems, generate reports, and audit access.

Get User

Fetch detailed information about a specific user including contact methods, notification rules, and roles.

Create User

Add a new user to the account to automate user onboarding from HR systems or identity providers.

Update User

Modify user properties, roles, or settings to update information, change roles, or modify notification preferences.

Delete User

Remove a user from the account to automate user offboarding during employee departures.

List Teams

Retrieve all teams in the account to organize users and services by team structure.

Get Team

Fetch detailed team information including members to retrieve team composition and associated resources.

Create Team

Create a new team to organize users and services by team structure within the organization.

Update Team

Modify team properties including name, description, or default role to update team structure.

Delete Team

Remove a team from the account to clean up unused teams during organizational restructuring.

List Schedules

Retrieve all on-call schedules in the account to display rotations and audit schedule coverage.

Get Schedule

Fetch detailed schedule information including layers and overrides to retrieve full configuration for analysis or clonin...

List On-Calls

Query who is currently on-call across schedules and escalation policies to display current information in dashboards or...

Create Schedule

Create a new on-call schedule with rotation layers to automate schedule creation during team onboarding.

Delete Schedule

Remove a schedule from the account to clean up unused schedules during reorganization.

List Priorities

Retrieve all incident priorities ordered by severity from most to least severe to populate priority dropdowns and valida...

List Incident Types

List available incident types

Get Incident Type

Get detailed information about a single incident type

List Licenses

Retrieve all licenses available in the account to monitor license types and availability.

List License Allocations

Retrieve all user license allocations to monitor license usage and identify unassigned licenses.

Get User License

Retrieve the license allocated to a specific user to verify license assignment and type.

List Vendors

Retrieve available integration vendors and types to discover supported monitoring tools and integration options.

Get Vendor

Fetch detailed information about a specific vendor including integration capabilities and configuration options.

List Audit Records

Retrieve audit trail of configuration changes and actions to track compliance, investigate changes, and perform security...