Actions

76 actions

Action

Description

List Calls

Retrieve a paginated list of all calls with optional filtering by date, agent, direction, type, and more.

Get Call

Retrieve details of a specific call by its ID.

Update Call

Update notes or rating for a specific call.

Get Call Journey

Retrieve the sequential journey stages showing how a call was routed.

Get Call Voice Agent Data

Retrieve AI Voice Agent insights and actions executed during a call.

Download Call Recording

Download the MP3 recording file for a completed call.

Get Account Analytics

Retrieve account-level call analytics including SLA, connect rate, and durations.

Get Agent Analytics

Retrieve per-agent call performance metrics.

Get Number Analytics

Retrieve per-phone-number call metrics.

List Texts

Retrieve a paginated list of all SMS and MMS messages.

Get Text

Retrieve details of a specific text message by ID.

Send SMS/MMS

Send an SMS or MMS message to a phone number.

Check Reply

Check the most recent inbound SMS reply from a contact.

List Tags

Retrieve all SMS tags in the account.

Get Tag

Retrieve details of a specific SMS tag.

Create Tag

Create a new tag for SMS categorization.

Delete Tag

Delete an SMS tag by ID.

List Threads

Retrieve all SMS conversation threads.

Get Thread

Retrieve a specific SMS conversation thread with its messages.

Add Tag To Thread

Add a tag to a JustCall number and contact conversation thread.

Remove Tag From Thread

Remove a tag from a conversation thread.

List Messages

Retrieve a paginated list of all WhatsApp messages.

Get Message

Retrieve details of a specific WhatsApp message by ID.

Send Message

Send a text, template, or media WhatsApp message.

List Templates

Retrieve all approved WhatsApp message templates.

Check Message Reply

Check if a WhatsApp reply has been received from a contact.

List Contacts

Retrieve a paginated list of all contacts with optional filtering.

Get Contact

Retrieve details of a specific contact by ID.

Create Contact

Create a new contact with name, phone, email, and other details.

Update Contact

Update an existing contact's information.

Update Contact Status

Add or remove a contact from blacklist, DND, or DNM lists.

Delete Contact

Delete a contact by ID or phone number.

Bulk Add Contacts To Blacklist

Bulk add contacts to DND, DNM, or blacklist.

List Blacklisted Contacts

Retrieve all contacts on the blacklist, DND, or DNM lists.

List Phone Numbers

Retrieve a paginated list of all phone numbers in the account.

Get Phone Number

Retrieve details of a specific phone number by ID.

Detect Incoming Number

Detect phone number type (Mobile, Landline, VOIP) and carrier.

List Users

Retrieve a paginated list of all agents/users in the account.

Get User

Retrieve details of a specific user/agent by ID.

Update User Availability

Update an agent's availability status for call routing.

List User Groups

Retrieve all user groups (teams) in the account.

Get User Group

Retrieve details of a specific user group by ID.

Create User Group

Create a new user group (team) in the account.

Update User Group

Update an existing user group's name, extension, or members.

Delete User Group

Delete a user group by ID.

List Voice Agents

Retrieve all configured AI Voice Agents.

Initiate Call

Trigger an outbound call from an AI Voice Agent.

List Sales Dialer Calls

Retrieve a paginated list of all Sales Dialer calls.

Get Sales Dialer Call

Retrieve details of a specific Sales Dialer call by ID.

List Campaigns

Retrieve all Sales Dialer campaigns.

Get Campaign

Retrieve details of a specific Sales Dialer campaign.

Create Campaign

Create a new Sales Dialer campaign.

Update Campaign

Update an existing Sales Dialer campaign.

List Campaign Contacts

Retrieve all contacts in a specific campaign.

Add Contact To Campaign

Add a contact to a Sales Dialer campaign.

Remove Contact From Campaign

Remove a contact from a Sales Dialer campaign.

List Sales Dialer Contacts

Retrieve all Sales Dialer contacts.

Get Sales Dialer Contact

Retrieve details of a specific Sales Dialer contact.

Create Sales Dialer Contact

Create a new Sales Dialer contact.

Update Sales Dialer Contact

Update an existing Sales Dialer contact.

Delete Sales Dialer Contact

Delete a Sales Dialer contact by ID.

Bulk Import Sales Dialer Contacts

Bulk import contacts to the Sales Dialer.

Get Bulk Import Status

Check the progress of a bulk contact import.

Bulk Add Contacts To DNCA

Bulk add contacts to the Do Not Call Again list. contact\_ids and contact\_numbers are mutually exclusive — provide only o...

List Sales Dialer Contact Custom Fields

Retrieve the custom field schema for Sales Dialer contacts.

Get Sales Dialer Agent Analytics

Retrieve agent and campaign performance metrics for Sales Dialer.

List Calls AI Data

Retrieve AI analysis data for calls including sentiment, scores, and summaries.

Get Call AI Data

Retrieve AI analysis data for a specific call.

List Meetings AI Data

Retrieve AI analysis data for meetings.

Get Meeting AI Data

Retrieve AI analysis data for a specific meeting.

List Available Slots

Retrieve available scheduling slots for appointments.

Create Appointment

Create a new appointment in the calendar.

Get Appointment

Retrieve details of a specific appointment by ID.

List Subscribed Webhooks

Retrieve all subscribed webhook events.

Add URL To Webhook

Subscribe a URL to receive webhook events.

Remove URL From Webhook

Remove a URL from a webhook subscription.