> ## Documentation Index
> Fetch the complete documentation index at: https://docs.stackone.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Jira Service Management

> 42 actions available for Jira Service Management through StackOne. Use via Actions RPC, Toolset SDK, MCP, or A2A.

<div className="not-prose" style={{ display: 'flex', alignItems: 'center', gap: '12px', marginBottom: '24px' }}>
  <img src="https://stackone-logos.com/api/jira-service-management/filled/png" alt="Jira Service Management" className="connector-page-icon" style={{ width: '48px', height: '48px', borderRadius: '10px', padding: '2px' }} />

  <div>
    <div style={{ fontSize: '24px', fontWeight: '600' }}>Jira Service Management</div>
    <div className="connector-page-subtitle" style={{ fontSize: '14px' }}>42 actions · 2 auth methods</div>

    <div style={{ display: 'flex', flexWrap: 'wrap', gap: '6px', marginTop: '8px' }}>
      <span className="connector-page-tag-preview" style={{ display: 'inline-block', padding: '2px 8px', borderRadius: '4px', fontSize: '11px', fontWeight: '500' }}>Preview</span>
      <span className="connector-page-category-tag" style={{ display: 'inline-block', padding: '2px 8px', borderRadius: '4px', fontSize: '11px', fontWeight: '500' }}>Ticketing</span>
    </div>
  </div>
</div>

## Authentication

<Columns cols={2}>
  <Card title="OAuth 2.0">
    Requires registering an OAuth app in the Atlassian Developer Console. Supports granular scopes for service desk requests...

    Guides: [Connector Profile](/connectors/jiraservicemanagement/guides/connector-profile/oauth-2-0), [Link Account](/connectors/jiraservicemanagement/guides/link-account/oauth-2-0)
  </Card>

  <Card title="API Key">
    Best for personal scripts and single-user automation. Uses email + API token for basic authentication.

    Guides: [Connector Profile](/connectors/jiraservicemanagement/guides/connector-profile/api-key), [Link Account](/connectors/jiraservicemanagement/guides/link-account/api-key)
  </Card>
</Columns>

<div className="connector-meta-library-section">
  <div className="connector-meta-library-title">Actions</div>

  <div className="connector-actions-controls not-prose" data-connector-actions-controls>
    <div className="connector-actions-controls__row">
      <input type="search" className="connector-actions-search" data-connector-actions-search placeholder="Search actions" aria-label="Search actions" />

      <div className="connector-actions-scopes" data-connector-actions-scopes>
        <button type="button" className="connector-actions-scopes__toggle" data-connector-actions-scopes-toggle aria-expanded="false">
          <span>Scopes<span data-connector-actions-scopes-count /></span>
        </button>

        <div className="connector-actions-scopes__menu">
          <div className="connector-actions-scopes__header">
            <input type="search" className="connector-actions-scopes__search" data-connector-actions-scope-search placeholder="Search scopes..." aria-label="Search scopes" />

            <div className="connector-actions-scopes__actions">
              <button type="button" data-connector-actions-scopes-select-all>Select all</button>
              <span>|</span>
              <button type="button" data-connector-actions-scopes-clear>Clear</button>
            </div>
          </div>

          <label className="connector-actions-scopes__item">
            <input type="checkbox" value="manage:servicedesk-customer" data-connector-actions-scope-filter />

            <span>manage:servicedesk-customer</span>
          </label>

          <label className="connector-actions-scopes__item">
            <input type="checkbox" value="read:queue:jira-service-management" data-connector-actions-scope-filter />

            <span>read:queue:jira-service-management</span>
          </label>

          <label className="connector-actions-scopes__item">
            <input type="checkbox" value="read:request.sla:jira-service-management" data-connector-actions-scope-filter />

            <span>read:request.sla:jira-service-management</span>
          </label>

          <label className="connector-actions-scopes__item">
            <input type="checkbox" value="read:servicedesk-request" data-connector-actions-scope-filter />

            <span>read:servicedesk-request</span>
          </label>

          <label className="connector-actions-scopes__item">
            <input type="checkbox" value="write:request.status:jira-service-management" data-connector-actions-scope-filter />

            <span>write:request.status:jira-service-management</span>
          </label>

          <label className="connector-actions-scopes__item">
            <input type="checkbox" value="write:servicedesk-request" data-connector-actions-scope-filter />

            <span>write:servicedesk-request</span>
          </label>

          <div className="connector-actions-scopes__empty" hidden>No scopes found</div>
        </div>
      </div>
    </div>
  </div>

  <div className="meta-library-count" data-connector-actions-count>42 actions</div>

  <div className="not-prose meta-library-table-container" data-connector-actions-table>
    <div className="connector-meta-library-grid" style={{ gridTemplateColumns: '200px 1fr 150px' }}>
      <div className="connector-meta-library-row">
        <div className="meta-library-grid-header-cell">Action</div>
        <div className="meta-library-grid-header-cell">Description</div>
        <div className="meta-library-grid-header-cell">Required scopes</div>
      </div>

      <div className="connector-meta-library-row" data-action-id="jiraservicemanagement_list_request_approvals" data-action-label="List Request Approvals" data-action-scopes="read:servicedesk-request">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>List Request Approvals</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="jiraservicemanagement_list_request_approvals" aria-label="Copy jiraservicemanagement_list_request_approvals"><code className="connector-page-code">jiraservicemanagement\_list\_request\_approvals</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Get all approvals on a customer request</div>

        <div className="meta-library-grid-cell meta-library-grid-cell--values">
          <div className="connector-meta-library-values-list"><button type="button" className="connector-page-code-button" data-copy="read:servicedesk-request" aria-label="Copy scope read:servicedesk-request"><code className="connector-page-code">read:servicedesk-request</code></button></div>
        </div>
      </div>

      <div className="connector-meta-library-row" data-action-id="jiraservicemanagement_list_request_comments" data-action-label="List Request Comments" data-action-scopes="read:servicedesk-request">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>List Request Comments</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="jiraservicemanagement_list_request_comments" aria-label="Copy jiraservicemanagement_list_request_comments"><code className="connector-page-code">jiraservicemanagement\_list\_request\_comments</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Get all comments on a customer request</div>

        <div className="meta-library-grid-cell meta-library-grid-cell--values">
          <div className="connector-meta-library-values-list"><button type="button" className="connector-page-code-button" data-copy="read:servicedesk-request" aria-label="Copy scope read:servicedesk-request"><code className="connector-page-code">read:servicedesk-request</code></button></div>
        </div>
      </div>

      <div className="connector-meta-library-row" data-action-id="jiraservicemanagement_get_request_comment" data-action-label="Get Request Comment" data-action-scopes="read:servicedesk-request">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Get Request Comment</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="jiraservicemanagement_get_request_comment" aria-label="Copy jiraservicemanagement_get_request_comment"><code className="connector-page-code">jiraservicemanagement\_get\_request\_comment</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Get a specific comment on a customer request</div>

        <div className="meta-library-grid-cell meta-library-grid-cell--values">
          <div className="connector-meta-library-values-list"><button type="button" className="connector-page-code-button" data-copy="read:servicedesk-request" aria-label="Copy scope read:servicedesk-request"><code className="connector-page-code">read:servicedesk-request</code></button></div>
        </div>
      </div>

      <div className="connector-meta-library-row" data-action-id="jiraservicemanagement_create_request_comment" data-action-label="Create Request Comment" data-action-scopes="write:servicedesk-request">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Create Request Comment</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="jiraservicemanagement_create_request_comment" aria-label="Copy jiraservicemanagement_create_request_comment"><code className="connector-page-code">jiraservicemanagement\_create\_request\_comment</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Create a public or internal comment on a request</div>

        <div className="meta-library-grid-cell meta-library-grid-cell--values">
          <div className="connector-meta-library-values-list"><button type="button" className="connector-page-code-button" data-copy="write:servicedesk-request" aria-label="Copy scope write:servicedesk-request"><code className="connector-page-code">write:servicedesk-request</code></button></div>
        </div>
      </div>

      <div className="connector-meta-library-row" data-action-id="jiraservicemanagement_list_service_desk_customers" data-action-label="List Service Desk Customers" data-action-scopes="manage:servicedesk-customer">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>List Service Desk Customers</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="jiraservicemanagement_list_service_desk_customers" aria-label="Copy jiraservicemanagement_list_service_desk_customers"><code className="connector-page-code">jiraservicemanagement\_list\_service\_desk\_customers</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Get customers associated with a service desk</div>

        <div className="meta-library-grid-cell meta-library-grid-cell--values">
          <div className="connector-meta-library-values-list"><button type="button" className="connector-page-code-button" data-copy="manage:servicedesk-customer" aria-label="Copy scope manage:servicedesk-customer"><code className="connector-page-code">manage:servicedesk-customer</code></button></div>
        </div>
      </div>

      <div className="connector-meta-library-row" data-action-id="jiraservicemanagement_add_service_desk_customers" data-action-label="Add Customers To Service Desk" data-action-scopes="manage:servicedesk-customer">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Add Customers To Service Desk</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="jiraservicemanagement_add_service_desk_customers" aria-label="Copy jiraservicemanagement_add_service_desk_customers"><code className="connector-page-code">jiraservicemanagement\_add\_service\_desk\_customers</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Add customers to a service desk</div>

        <div className="meta-library-grid-cell meta-library-grid-cell--values">
          <div className="connector-meta-library-values-list"><button type="button" className="connector-page-code-button" data-copy="manage:servicedesk-customer" aria-label="Copy scope manage:servicedesk-customer"><code className="connector-page-code">manage:servicedesk-customer</code></button></div>
        </div>
      </div>

      <div className="connector-meta-library-row" data-action-id="jiraservicemanagement_create_customer" data-action-label="Create Customer" data-action-scopes="manage:servicedesk-customer">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Create Customer</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="jiraservicemanagement_create_customer" aria-label="Copy jiraservicemanagement_create_customer"><code className="connector-page-code">jiraservicemanagement\_create\_customer</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Create a new customer account</div>

        <div className="meta-library-grid-cell meta-library-grid-cell--values">
          <div className="connector-meta-library-values-list"><button type="button" className="connector-page-code-button" data-copy="manage:servicedesk-customer" aria-label="Copy scope manage:servicedesk-customer"><code className="connector-page-code">manage:servicedesk-customer</code></button></div>
        </div>
      </div>

      <div className="connector-meta-library-row" data-action-id="jiraservicemanagement_get_request_feedback" data-action-label="Get Request Feedback" data-action-scopes="read:servicedesk-request">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Get Request Feedback</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="jiraservicemanagement_get_request_feedback" aria-label="Copy jiraservicemanagement_get_request_feedback"><code className="connector-page-code">jiraservicemanagement\_get\_request\_feedback</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Get customer satisfaction feedback for a request</div>

        <div className="meta-library-grid-cell meta-library-grid-cell--values">
          <div className="connector-meta-library-values-list"><button type="button" className="connector-page-code-button" data-copy="read:servicedesk-request" aria-label="Copy scope read:servicedesk-request"><code className="connector-page-code">read:servicedesk-request</code></button></div>
        </div>
      </div>

      <div className="connector-meta-library-row" data-action-id="jiraservicemanagement_post_request_feedback" data-action-label="Post Request Feedback" data-action-scopes="write:servicedesk-request">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Post Request Feedback</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="jiraservicemanagement_post_request_feedback" aria-label="Copy jiraservicemanagement_post_request_feedback"><code className="connector-page-code">jiraservicemanagement\_post\_request\_feedback</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Submit customer satisfaction feedback for a resolved request. Requires rating (1-5), type must be set to "csat", and com...</div>

        <div className="meta-library-grid-cell meta-library-grid-cell--values">
          <div className="connector-meta-library-values-list"><button type="button" className="connector-page-code-button" data-copy="write:servicedesk-request" aria-label="Copy scope write:servicedesk-request"><code className="connector-page-code">write:servicedesk-request</code></button></div>
        </div>
      </div>

      <div className="connector-meta-library-row" data-action-id="jiraservicemanagement_delete_request_feedback" data-action-label="Delete Request Feedback" data-action-scopes="write:servicedesk-request">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Delete Request Feedback</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="jiraservicemanagement_delete_request_feedback" aria-label="Copy jiraservicemanagement_delete_request_feedback"><code className="connector-page-code">jiraservicemanagement\_delete\_request\_feedback</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Delete customer satisfaction feedback from a request</div>

        <div className="meta-library-grid-cell meta-library-grid-cell--values">
          <div className="connector-meta-library-values-list"><button type="button" className="connector-page-code-button" data-copy="write:servicedesk-request" aria-label="Copy scope write:servicedesk-request"><code className="connector-page-code">write:servicedesk-request</code></button></div>
        </div>
      </div>

      <div className="connector-meta-library-row" data-action-id="jiraservicemanagement_get_info" data-action-label="Get Info" data-action-scopes="">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Get Info</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="jiraservicemanagement_get_info" aria-label="Copy jiraservicemanagement_get_info"><code className="connector-page-code">jiraservicemanagement\_get\_info</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Get runtime information about the JSM instance</div>

        <div className="meta-library-grid-cell meta-library-grid-cell--values">
          <div className="connector-meta-library-values-list" />
        </div>
      </div>

      <div className="connector-meta-library-row" data-action-id="jiraservicemanagement_list_organizations" data-action-label="List All Organizations (Global)" data-action-scopes="manage:servicedesk-customer">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>List All Organizations (Global)</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="jiraservicemanagement_list_organizations" aria-label="Copy jiraservicemanagement_list_organizations"><code className="connector-page-code">jiraservicemanagement\_list\_organizations</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Get all organizations across the entire Jira instance. For organizations linked to a specific service desk, use list\_ser...</div>

        <div className="meta-library-grid-cell meta-library-grid-cell--values">
          <div className="connector-meta-library-values-list"><button type="button" className="connector-page-code-button" data-copy="manage:servicedesk-customer" aria-label="Copy scope manage:servicedesk-customer"><code className="connector-page-code">manage:servicedesk-customer</code></button></div>
        </div>
      </div>

      <div className="connector-meta-library-row" data-action-id="jiraservicemanagement_create_organization" data-action-label="Create Organization" data-action-scopes="manage:servicedesk-customer">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Create Organization</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="jiraservicemanagement_create_organization" aria-label="Copy jiraservicemanagement_create_organization"><code className="connector-page-code">jiraservicemanagement\_create\_organization</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Create a new organization</div>

        <div className="meta-library-grid-cell meta-library-grid-cell--values">
          <div className="connector-meta-library-values-list"><button type="button" className="connector-page-code-button" data-copy="manage:servicedesk-customer" aria-label="Copy scope manage:servicedesk-customer"><code className="connector-page-code">manage:servicedesk-customer</code></button></div>
        </div>
      </div>

      <div className="connector-meta-library-row" data-action-id="jiraservicemanagement_get_organization" data-action-label="Get Organization" data-action-scopes="manage:servicedesk-customer">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Get Organization</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="jiraservicemanagement_get_organization" aria-label="Copy jiraservicemanagement_get_organization"><code className="connector-page-code">jiraservicemanagement\_get\_organization</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Get a specific organization by ID</div>

        <div className="meta-library-grid-cell meta-library-grid-cell--values">
          <div className="connector-meta-library-values-list"><button type="button" className="connector-page-code-button" data-copy="manage:servicedesk-customer" aria-label="Copy scope manage:servicedesk-customer"><code className="connector-page-code">manage:servicedesk-customer</code></button></div>
        </div>
      </div>

      <div className="connector-meta-library-row" data-action-id="jiraservicemanagement_delete_organization" data-action-label="Delete Organization" data-action-scopes="manage:servicedesk-customer">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Delete Organization</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="jiraservicemanagement_delete_organization" aria-label="Copy jiraservicemanagement_delete_organization"><code className="connector-page-code">jiraservicemanagement\_delete\_organization</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Delete an organization</div>

        <div className="meta-library-grid-cell meta-library-grid-cell--values">
          <div className="connector-meta-library-values-list"><button type="button" className="connector-page-code-button" data-copy="manage:servicedesk-customer" aria-label="Copy scope manage:servicedesk-customer"><code className="connector-page-code">manage:servicedesk-customer</code></button></div>
        </div>
      </div>

      <div className="connector-meta-library-row" data-action-id="jiraservicemanagement_list_organization_users" data-action-label="List Organization Users" data-action-scopes="manage:servicedesk-customer">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>List Organization Users</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="jiraservicemanagement_list_organization_users" aria-label="Copy jiraservicemanagement_list_organization_users"><code className="connector-page-code">jiraservicemanagement\_list\_organization\_users</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Get all users in an organization</div>

        <div className="meta-library-grid-cell meta-library-grid-cell--values">
          <div className="connector-meta-library-values-list"><button type="button" className="connector-page-code-button" data-copy="manage:servicedesk-customer" aria-label="Copy scope manage:servicedesk-customer"><code className="connector-page-code">manage:servicedesk-customer</code></button></div>
        </div>
      </div>

      <div className="connector-meta-library-row" data-action-id="jiraservicemanagement_add_organization_users" data-action-label="Add Users To Organization" data-action-scopes="manage:servicedesk-customer">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Add Users To Organization</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="jiraservicemanagement_add_organization_users" aria-label="Copy jiraservicemanagement_add_organization_users"><code className="connector-page-code">jiraservicemanagement\_add\_organization\_users</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Add users to an organization. Pass accountIds as an array of Atlassian account ID strings. Use list\_organization\_users t...</div>

        <div className="meta-library-grid-cell meta-library-grid-cell--values">
          <div className="connector-meta-library-values-list"><button type="button" className="connector-page-code-button" data-copy="manage:servicedesk-customer" aria-label="Copy scope manage:servicedesk-customer"><code className="connector-page-code">manage:servicedesk-customer</code></button></div>
        </div>
      </div>

      <div className="connector-meta-library-row" data-action-id="jiraservicemanagement_remove_organization_users" data-action-label="Remove Users From Organization" data-action-scopes="manage:servicedesk-customer">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Remove Users From Organization</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="jiraservicemanagement_remove_organization_users" aria-label="Copy jiraservicemanagement_remove_organization_users"><code className="connector-page-code">jiraservicemanagement\_remove\_organization\_users</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Remove users from an organization. Pass accountIds as an array of Atlassian account ID strings. Use list\_organization\_us...</div>

        <div className="meta-library-grid-cell meta-library-grid-cell--values">
          <div className="connector-meta-library-values-list"><button type="button" className="connector-page-code-button" data-copy="manage:servicedesk-customer" aria-label="Copy scope manage:servicedesk-customer"><code className="connector-page-code">manage:servicedesk-customer</code></button></div>
        </div>
      </div>

      <div className="connector-meta-library-row" data-action-id="jiraservicemanagement_list_service_desk_organizations" data-action-label="List Organizations For Service Desk" data-action-scopes="manage:servicedesk-customer">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>List Organizations For Service Desk</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="jiraservicemanagement_list_service_desk_organizations" aria-label="Copy jiraservicemanagement_list_service_desk_organizations"><code className="connector-page-code">jiraservicemanagement\_list\_service\_desk\_organizations</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Get organizations linked to a specific service desk. Requires a serviceDeskId. Use list\_service\_desks to find the servic...</div>

        <div className="meta-library-grid-cell meta-library-grid-cell--values">
          <div className="connector-meta-library-values-list"><button type="button" className="connector-page-code-button" data-copy="manage:servicedesk-customer" aria-label="Copy scope manage:servicedesk-customer"><code className="connector-page-code">manage:servicedesk-customer</code></button></div>
        </div>
      </div>

      <div className="connector-meta-library-row" data-action-id="jiraservicemanagement_add_service_desk_organization" data-action-label="Add Organization To Service Desk" data-action-scopes="manage:servicedesk-customer">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Add Organization To Service Desk</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="jiraservicemanagement_add_service_desk_organization" aria-label="Copy jiraservicemanagement_add_service_desk_organization"><code className="connector-page-code">jiraservicemanagement\_add\_service\_desk\_organization</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Add an organization to a service desk</div>

        <div className="meta-library-grid-cell meta-library-grid-cell--values">
          <div className="connector-meta-library-values-list"><button type="button" className="connector-page-code-button" data-copy="manage:servicedesk-customer" aria-label="Copy scope manage:servicedesk-customer"><code className="connector-page-code">manage:servicedesk-customer</code></button></div>
        </div>
      </div>

      <div className="connector-meta-library-row" data-action-id="jiraservicemanagement_remove_service_desk_organization" data-action-label="Remove Organization From Service Desk" data-action-scopes="manage:servicedesk-customer">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Remove Organization From Service Desk</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="jiraservicemanagement_remove_service_desk_organization" aria-label="Copy jiraservicemanagement_remove_service_desk_organization"><code className="connector-page-code">jiraservicemanagement\_remove\_service\_desk\_organization</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Remove an organization from a service desk</div>

        <div className="meta-library-grid-cell meta-library-grid-cell--values">
          <div className="connector-meta-library-values-list"><button type="button" className="connector-page-code-button" data-copy="manage:servicedesk-customer" aria-label="Copy scope manage:servicedesk-customer"><code className="connector-page-code">manage:servicedesk-customer</code></button></div>
        </div>
      </div>

      <div className="connector-meta-library-row" data-action-id="jiraservicemanagement_list_request_participants" data-action-label="List Request Participants" data-action-scopes="read:servicedesk-request">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>List Request Participants</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="jiraservicemanagement_list_request_participants" aria-label="Copy jiraservicemanagement_list_request_participants"><code className="connector-page-code">jiraservicemanagement\_list\_request\_participants</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Get all participants on a customer request</div>

        <div className="meta-library-grid-cell meta-library-grid-cell--values">
          <div className="connector-meta-library-values-list"><button type="button" className="connector-page-code-button" data-copy="read:servicedesk-request" aria-label="Copy scope read:servicedesk-request"><code className="connector-page-code">read:servicedesk-request</code></button></div>
        </div>
      </div>

      <div className="connector-meta-library-row" data-action-id="jiraservicemanagement_add_request_participants" data-action-label="Add Request Participants" data-action-scopes="write:servicedesk-request">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Add Request Participants</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="jiraservicemanagement_add_request_participants" aria-label="Copy jiraservicemanagement_add_request_participants"><code className="connector-page-code">jiraservicemanagement\_add\_request\_participants</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Add participants to a customer request</div>

        <div className="meta-library-grid-cell meta-library-grid-cell--values">
          <div className="connector-meta-library-values-list"><button type="button" className="connector-page-code-button" data-copy="write:servicedesk-request" aria-label="Copy scope write:servicedesk-request"><code className="connector-page-code">write:servicedesk-request</code></button></div>
        </div>
      </div>

      <div className="connector-meta-library-row" data-action-id="jiraservicemanagement_remove_request_participants" data-action-label="Remove Request Participants" data-action-scopes="write:servicedesk-request">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Remove Request Participants</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="jiraservicemanagement_remove_request_participants" aria-label="Copy jiraservicemanagement_remove_request_participants"><code className="connector-page-code">jiraservicemanagement\_remove\_request\_participants</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Remove participants from a customer request</div>

        <div className="meta-library-grid-cell meta-library-grid-cell--values">
          <div className="connector-meta-library-values-list"><button type="button" className="connector-page-code-button" data-copy="write:servicedesk-request" aria-label="Copy scope write:servicedesk-request"><code className="connector-page-code">write:servicedesk-request</code></button></div>
        </div>
      </div>

      <div className="connector-meta-library-row" data-action-id="jiraservicemanagement_list_queues" data-action-label="List Queues" data-action-scopes="read:queue:jira-service-management">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>List Queues</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="jiraservicemanagement_list_queues" aria-label="Copy jiraservicemanagement_list_queues"><code className="connector-page-code">jiraservicemanagement\_list\_queues</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Get all queues for a service desk</div>

        <div className="meta-library-grid-cell meta-library-grid-cell--values">
          <div className="connector-meta-library-values-list"><button type="button" className="connector-page-code-button" data-copy="read:queue:jira-service-management" aria-label="Copy scope read:queue:jira-service-management"><code className="connector-page-code">read:queue:jira-service-management</code></button></div>
        </div>
      </div>

      <div className="connector-meta-library-row" data-action-id="jiraservicemanagement_get_queue" data-action-label="Get Queue" data-action-scopes="read:queue:jira-service-management">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Get Queue</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="jiraservicemanagement_get_queue" aria-label="Copy jiraservicemanagement_get_queue"><code className="connector-page-code">jiraservicemanagement\_get\_queue</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Get a specific queue by ID</div>

        <div className="meta-library-grid-cell meta-library-grid-cell--values">
          <div className="connector-meta-library-values-list"><button type="button" className="connector-page-code-button" data-copy="read:queue:jira-service-management" aria-label="Copy scope read:queue:jira-service-management"><code className="connector-page-code">read:queue:jira-service-management</code></button></div>
        </div>
      </div>

      <div className="connector-meta-library-row" data-action-id="jiraservicemanagement_list_queue_issues" data-action-label="List Queue Issues" data-action-scopes="read:queue:jira-service-management">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>List Queue Issues</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="jiraservicemanagement_list_queue_issues" aria-label="Copy jiraservicemanagement_list_queue_issues"><code className="connector-page-code">jiraservicemanagement\_list\_queue\_issues</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Get issues in a specific queue</div>

        <div className="meta-library-grid-cell meta-library-grid-cell--values">
          <div className="connector-meta-library-values-list"><button type="button" className="connector-page-code-button" data-copy="read:queue:jira-service-management" aria-label="Copy scope read:queue:jira-service-management"><code className="connector-page-code">read:queue:jira-service-management</code></button></div>
        </div>
      </div>

      <div className="connector-meta-library-row" data-action-id="jiraservicemanagement_list_customer_requests" data-action-label="List Customer Requests" data-action-scopes="read:servicedesk-request">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>List Customer Requests</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="jiraservicemanagement_list_customer_requests" aria-label="Copy jiraservicemanagement_list_customer_requests"><code className="connector-page-code">jiraservicemanagement\_list\_customer\_requests</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Get all customer requests accessible to the user</div>

        <div className="meta-library-grid-cell meta-library-grid-cell--values">
          <div className="connector-meta-library-values-list"><button type="button" className="connector-page-code-button" data-copy="read:servicedesk-request" aria-label="Copy scope read:servicedesk-request"><code className="connector-page-code">read:servicedesk-request</code></button></div>
        </div>
      </div>

      <div className="connector-meta-library-row" data-action-id="jiraservicemanagement_get_customer_request" data-action-label="Get Request" data-action-scopes="read:servicedesk-request">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Get Request</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="jiraservicemanagement_get_customer_request" aria-label="Copy jiraservicemanagement_get_customer_request"><code className="connector-page-code">jiraservicemanagement\_get\_customer\_request</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Get a specific customer request by issue ID or key</div>

        <div className="meta-library-grid-cell meta-library-grid-cell--values">
          <div className="connector-meta-library-values-list"><button type="button" className="connector-page-code-button" data-copy="read:servicedesk-request" aria-label="Copy scope read:servicedesk-request"><code className="connector-page-code">read:servicedesk-request</code></button></div>
        </div>
      </div>

      <div className="connector-meta-library-row" data-action-id="jiraservicemanagement_create_customer_request" data-action-label="Create Request" data-action-scopes="write:servicedesk-request">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Create Request</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="jiraservicemanagement_create_customer_request" aria-label="Copy jiraservicemanagement_create_customer_request"><code className="connector-page-code">jiraservicemanagement\_create\_customer\_request</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Create a new customer request in a service desk. Use list\_service\_desks to get serviceDeskId, list\_service\_desk\_request\_...</div>

        <div className="meta-library-grid-cell meta-library-grid-cell--values">
          <div className="connector-meta-library-values-list"><button type="button" className="connector-page-code-button" data-copy="write:servicedesk-request" aria-label="Copy scope write:servicedesk-request"><code className="connector-page-code">write:servicedesk-request</code></button></div>
        </div>
      </div>

      <div className="connector-meta-library-row" data-action-id="jiraservicemanagement_list_request_types" data-action-label="List All Request Types (Global)" data-action-scopes="read:servicedesk-request">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>List All Request Types (Global)</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="jiraservicemanagement_list_request_types" aria-label="Copy jiraservicemanagement_list_request_types"><code className="connector-page-code">jiraservicemanagement\_list\_request\_types</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Get all request types across all service desks globally. Use this when you need request types from every service desk at...</div>

        <div className="meta-library-grid-cell meta-library-grid-cell--values">
          <div className="connector-meta-library-values-list"><button type="button" className="connector-page-code-button" data-copy="read:servicedesk-request" aria-label="Copy scope read:servicedesk-request"><code className="connector-page-code">read:servicedesk-request</code></button></div>
        </div>
      </div>

      <div className="connector-meta-library-row" data-action-id="jiraservicemanagement_list_service_desk_request_types" data-action-label="List Request Types For Service Desk" data-action-scopes="read:servicedesk-request">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>List Request Types For Service Desk</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="jiraservicemanagement_list_service_desk_request_types" aria-label="Copy jiraservicemanagement_list_service_desk_request_types"><code className="connector-page-code">jiraservicemanagement\_list\_service\_desk\_request\_types</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Get all request types available on a specific service desk. Requires a serviceDeskId. Use list\_service\_desks to find the...</div>

        <div className="meta-library-grid-cell meta-library-grid-cell--values">
          <div className="connector-meta-library-values-list"><button type="button" className="connector-page-code-button" data-copy="read:servicedesk-request" aria-label="Copy scope read:servicedesk-request"><code className="connector-page-code">read:servicedesk-request</code></button></div>
        </div>
      </div>

      <div className="connector-meta-library-row" data-action-id="jiraservicemanagement_get_request_type" data-action-label="Get Request Type" data-action-scopes="read:servicedesk-request">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Get Request Type</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="jiraservicemanagement_get_request_type" aria-label="Copy jiraservicemanagement_get_request_type"><code className="connector-page-code">jiraservicemanagement\_get\_request\_type</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Get a specific request type by ID on a service desk. Requires both serviceDeskId and requestTypeId. Use list\_service\_des...</div>

        <div className="meta-library-grid-cell meta-library-grid-cell--values">
          <div className="connector-meta-library-values-list"><button type="button" className="connector-page-code-button" data-copy="read:servicedesk-request" aria-label="Copy scope read:servicedesk-request"><code className="connector-page-code">read:servicedesk-request</code></button></div>
        </div>
      </div>

      <div className="connector-meta-library-row" data-action-id="jiraservicemanagement_get_request_type_fields" data-action-label="Get Request Type Fields" data-action-scopes="read:servicedesk-request">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Get Request Type Fields</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="jiraservicemanagement_get_request_type_fields" aria-label="Copy jiraservicemanagement_get_request_type_fields"><code className="connector-page-code">jiraservicemanagement\_get\_request\_type\_fields</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Get the fields for a specific request type</div>

        <div className="meta-library-grid-cell meta-library-grid-cell--values">
          <div className="connector-meta-library-values-list"><button type="button" className="connector-page-code-button" data-copy="read:servicedesk-request" aria-label="Copy scope read:servicedesk-request"><code className="connector-page-code">read:servicedesk-request</code></button></div>
        </div>
      </div>

      <div className="connector-meta-library-row" data-action-id="jiraservicemanagement_list_request_type_groups" data-action-label="List Request Type Groups" data-action-scopes="read:servicedesk-request">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>List Request Type Groups</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="jiraservicemanagement_list_request_type_groups" aria-label="Copy jiraservicemanagement_list_request_type_groups"><code className="connector-page-code">jiraservicemanagement\_list\_request\_type\_groups</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Get request type groups for a service desk</div>

        <div className="meta-library-grid-cell meta-library-grid-cell--values">
          <div className="connector-meta-library-values-list"><button type="button" className="connector-page-code-button" data-copy="read:servicedesk-request" aria-label="Copy scope read:servicedesk-request"><code className="connector-page-code">read:servicedesk-request</code></button></div>
        </div>
      </div>

      <div className="connector-meta-library-row" data-action-id="jiraservicemanagement_list_service_desks" data-action-label="List Service Desks" data-action-scopes="read:servicedesk-request">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>List Service Desks</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="jiraservicemanagement_list_service_desks" aria-label="Copy jiraservicemanagement_list_service_desks"><code className="connector-page-code">jiraservicemanagement\_list\_service\_desks</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Get all service desks accessible to the user</div>

        <div className="meta-library-grid-cell meta-library-grid-cell--values">
          <div className="connector-meta-library-values-list"><button type="button" className="connector-page-code-button" data-copy="read:servicedesk-request" aria-label="Copy scope read:servicedesk-request"><code className="connector-page-code">read:servicedesk-request</code></button></div>
        </div>
      </div>

      <div className="connector-meta-library-row" data-action-id="jiraservicemanagement_get_service_desk" data-action-label="Get Service Desk" data-action-scopes="read:servicedesk-request">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Get Service Desk</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="jiraservicemanagement_get_service_desk" aria-label="Copy jiraservicemanagement_get_service_desk"><code className="connector-page-code">jiraservicemanagement\_get\_service\_desk</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Get a specific service desk by ID</div>

        <div className="meta-library-grid-cell meta-library-grid-cell--values">
          <div className="connector-meta-library-values-list"><button type="button" className="connector-page-code-button" data-copy="read:servicedesk-request" aria-label="Copy scope read:servicedesk-request"><code className="connector-page-code">read:servicedesk-request</code></button></div>
        </div>
      </div>

      <div className="connector-meta-library-row" data-action-id="jiraservicemanagement_list_request_sla_information" data-action-label="List All SLA Metrics" data-action-scopes="read:request.sla:jira-service-management">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>List All SLA Metrics</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="jiraservicemanagement_list_request_sla_information" aria-label="Copy jiraservicemanagement_list_request_sla_information"><code className="connector-page-code">jiraservicemanagement\_list\_request\_sla\_information</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Get all SLA metric records for a customer request. Returns each SLA metric ID, name, and cycle details. Use a returned s...</div>

        <div className="meta-library-grid-cell meta-library-grid-cell--values">
          <div className="connector-meta-library-values-list"><button type="button" className="connector-page-code-button" data-copy="read:request.sla:jira-service-management" aria-label="Copy scope read:request.sla:jira-service-management"><code className="connector-page-code">read:request.sla:jira-service-management</code></button></div>
        </div>
      </div>

      <div className="connector-meta-library-row" data-action-id="jiraservicemanagement_get_request_sla_metric" data-action-label="Get SLA Metric By ID" data-action-scopes="read:request.sla:jira-service-management">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Get SLA Metric By ID</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="jiraservicemanagement_get_request_sla_metric" aria-label="Copy jiraservicemanagement_get_request_sla_metric"><code className="connector-page-code">jiraservicemanagement\_get\_request\_sla\_metric</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Get a specific SLA metric by its ID for a customer request. Use list\_request\_sla\_information first to get the slaMetricI...</div>

        <div className="meta-library-grid-cell meta-library-grid-cell--values">
          <div className="connector-meta-library-values-list"><button type="button" className="connector-page-code-button" data-copy="read:request.sla:jira-service-management" aria-label="Copy scope read:request.sla:jira-service-management"><code className="connector-page-code">read:request.sla:jira-service-management</code></button></div>
        </div>
      </div>

      <div className="connector-meta-library-row" data-action-id="jiraservicemanagement_get_request_status" data-action-label="Get Request Status" data-action-scopes="read:servicedesk-request">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Get Request Status</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="jiraservicemanagement_get_request_status" aria-label="Copy jiraservicemanagement_get_request_status"><code className="connector-page-code">jiraservicemanagement\_get\_request\_status</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Get the status history of a customer request</div>

        <div className="meta-library-grid-cell meta-library-grid-cell--values">
          <div className="connector-meta-library-values-list"><button type="button" className="connector-page-code-button" data-copy="read:servicedesk-request" aria-label="Copy scope read:servicedesk-request"><code className="connector-page-code">read:servicedesk-request</code></button></div>
        </div>
      </div>

      <div className="connector-meta-library-row" data-action-id="jiraservicemanagement_list_request_transitions" data-action-label="List Request Transitions" data-action-scopes="read:servicedesk-request">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>List Request Transitions</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="jiraservicemanagement_list_request_transitions" aria-label="Copy jiraservicemanagement_list_request_transitions"><code className="connector-page-code">jiraservicemanagement\_list\_request\_transitions</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Get available workflow transitions for a request</div>

        <div className="meta-library-grid-cell meta-library-grid-cell--values">
          <div className="connector-meta-library-values-list"><button type="button" className="connector-page-code-button" data-copy="read:servicedesk-request" aria-label="Copy scope read:servicedesk-request"><code className="connector-page-code">read:servicedesk-request</code></button></div>
        </div>
      </div>

      <div className="connector-meta-library-row" data-action-id="jiraservicemanagement_perform_request_transition" data-action-label="Perform Request Transition" data-action-scopes="write:request.status:jira-service-management">
        <div className="meta-library-grid-cell connector-meta-library-item-cell">
          <div style={{ fontWeight: '500' }}>Perform Request Transition</div>
          <div style={{ marginTop: '4px' }}><button type="button" className="connector-page-code-button" data-copy="jiraservicemanagement_perform_request_transition" aria-label="Copy jiraservicemanagement_perform_request_transition"><code className="connector-page-code">jiraservicemanagement\_perform\_request\_transition</code></button></div>
        </div>

        <div className="meta-library-grid-cell meta-library-grid-cell--description">Perform a workflow transition on a customer request</div>

        <div className="meta-library-grid-cell meta-library-grid-cell--values">
          <div className="connector-meta-library-values-list"><button type="button" className="connector-page-code-button" data-copy="write:request.status:jira-service-management" aria-label="Copy scope write:request.status:jira-service-management"><code className="connector-page-code">write:request.status:jira-service-management</code></button></div>
        </div>
      </div>
    </div>
  </div>
</div>

## Getting Started

<Steps>
  <Step title="Create or Select a Project">
    Set up a new project or select an existing one. See the [Projects Guide](/guides/managing-projects).
  </Step>

  <Step title="Configure the Connector">
    Enable the connector and set up a connector profile in your project. See [Managing Connectors](/guides/explore-connectors).

    <Columns cols={2}>
      <Card title="Connector Profile" href="/connectors/jiraservicemanagement/guides/connector-profile/oauth-2-0" icon="https://stackone-logos.com/api/jira-service-management/filled/png" horizontal>
        Jira Service Management - OAuth 2.0
      </Card>

      <Card title="Connector Profile" href="/connectors/jiraservicemanagement/guides/connector-profile/api-key" icon="https://stackone-logos.com/api/jira-service-management/filled/png" horizontal>
        Jira Service Management - API Key
      </Card>
    </Columns>
  </Step>

  <Step title="Link an Account">
    Connect an account using [StackOne Hub](/guides/embedding-stackone-hub) or [Auth Link](/guides/auth-link).

    <Columns cols={2}>
      <Card title="Link Account" href="/connectors/jiraservicemanagement/guides/link-account/oauth-2-0" icon="https://stackone-logos.com/api/jira-service-management/filled/png" horizontal>
        Jira Service Management - OAuth 2.0
      </Card>

      <Card title="Link Account" href="/connectors/jiraservicemanagement/guides/link-account/api-key" icon="https://stackone-logos.com/api/jira-service-management/filled/png" horizontal>
        Jira Service Management - API Key
      </Card>
    </Columns>
  </Step>

  <Step title="Use Actions">
    Invoke actions using one of the methods below:

    * [MCP](/mcp/quickstart) – Model Context Protocol for AI assistants
    * [A2A](/a2a/quickstart) – Agent-to-Agent protocol
    * [AI Toolset (TypeScript)](/agents/typescript/introduction) – TypeScript SDK for AI agents
    * [AI Toolset (Python)](/agents/python/introduction) – Python SDK for AI agents
    * [Actions RPC](/platform/api-reference/actions/make-an-rpc-call-to-an-action) – Direct API calls
    * [Playground](/guides/playground) – Test actions in the dashboard
  </Step>
</Steps>