> ## Documentation Index > Fetch the complete documentation index at: https://docs.stackone.com/llms.txt > Use this file to discover all available pages before exploring further. # Jira Service Management OAuth 2.0 connector profile – StackOne setup guide > Set up the OAuth 2.0 connector profile for Jira Service Management in StackOne. One-time admin setup required before your users can link Jira Service Management accounts via Hub. You will need administrator access to your Atlassian account to create and manage OAuth 2.0 apps in the Developer Console.
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Create an OAuth 2.0 app

Register a new OAuth 2.0 integration in the Atlassian Developer Console.

Sign in to the Atlassian Developer Console.

  • Click Create in the top-right corner.
  • Select OAuth 2.0 integration.

Fill in the application details.

  • Enter an App name (e.g., "StackOne JSM Integration").
  • Accept the Atlassian Developer Terms.
  • Click Create.

In your app settings, click Authorization in the left sidebar.

  • Click Add next to "OAuth 2.0 (3LO)".
  • Enter the callback URL: `https://api.stackone.com/connect/oauth2/jiraservicemanagement/callback`
  • Click Save changes.

Click Permissions in the left sidebar. You will need to add permissions for both Jira API and Jira Service Management.

Click Add next to Jira API then click Configure. On the Classic scopes tab, click Jira platform REST API > Edit Scopes then enable the following required scopes.

  • Required: Select `View user information in Jira` (read:jira-user)
  • Required: Select `Read Jira project and issue data` (read:jira-work) — needed for queues
  • Click Save to confirm the scopes.
Enables actions: Add Customers To Service Desk, Add Organization To Service Desk, Add Request Participants, Add Users To Organization, Create Customer, Create Organization, Create Request, Create Request Comment, Delete Organization, Delete Request Feedback, Get Organization, Get Request, Get Request Comment, Get Request Feedback, Get Request Status, Get Request Type, Get Request Type Fields, Get Service Desk, List All Organizations (Global), List All Request Types (Global), List Customer Requests, List Organization Users, List Organizations For Service Desk, List Request Approvals, List Request Comments, List Request Participants, List Request Transitions, List Request Type Groups, List Request Types For Service Desk, List Service Desk Customers, List Service Desks, Post Request Feedback, Remove Organization From Service Desk, Remove Request Participants, Remove Users From Organization

Click Add next to Jira Service Management then click Configure. On the Classic scopes tab, click Edit Scopes then enable the following required scopes.

  • Required: Select `Read Jira Service Management request data` (read:servicedesk-request)
  • Required: Select `Write Jira Service Management request data` (write:servicedesk-request)
  • Required: Select `Manage Jira Service Management customers` (manage:servicedesk-customer)
  • Click Save to confirm the scopes.
Enables actions: Get Queue, Get SLA Metric By ID, List All SLA Metrics, List Queue Issues, List Queues, Perform Request Transition

On the Granular scopes tab, click Edit Scopes then enable the following required scopes.

  • Required: Select `View queues` (read:queue:jira-service-management)
  • Required: Select `View request SLAs` (read:request.sla:jira-service-management)
  • Required: Select `Execute request transitions` (write:request.status:jira-service-management)
  • Click Save to confirm the scopes.

Click Settings in the left sidebar.

  • Copy the Client ID displayed at the top.
  • Click Create a new secret under Authentication details.
  • Copy the Client Secret immediately and store securely — it is only shown once.
## Creating the StackOne Connector Profile To create the Connector Profile in StackOne for Jira Service Management: Login to StackOne and navigate to [Connector Profiles](https://app.stackone.com/connector_profiles)
  • Click + Connector Profile
  • Search for and select Jira Service Management
  • Select Type as OAuth 2.0
  • Fill out the fields using details retrieved from your provider:
    • Client ID
    • Client Secret
    • OAuth Scopes (Optional)
  • (Optional) Select Actions to be enabled for this Connector Profile
  • Click Create profile
 Congratulations! The new Connector Profile will now show up in your project ready to be used. You can now continue to Link Accounts for Jira Service Management.