> ## Documentation Index
> Fetch the complete documentation index at: https://docs.stackone.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Help Scout Changelog

> Release history for the Help Scout connector. Each version lists what changed and which actions were affected.

<Card title="Help Scout connector" icon="arrow-left" href="/connectors/helpscout" horizontal>
  Back to the connector overview, authentication methods, and actions.
</Card>

<Update label="v1.2.0" description="8 Oct 2026">
  `webhook` `new-actions`

  Added native webhook support for 27 Help Scout event types covering conversations, customers, organizations, tags, ratings, surveys, user status and Beacon chats. StackOne creates the Help Scout webhook automatically when an account connects and removes it on disconnect.
</Update>

<Update label="v1.1.0" description="21 Sept 2026">
  `data-sync`

  Enabled scheduled Data Sync on eight list actions — conversations, customers, tags, inboxes, users, user statuses, workflows and teams — so these collections can be searched and filtered without calling Help Scout on every request. Conversations and customers sync incrementally using the modifiedSince watermark; the remaining six refresh in full, because no other Help Scout endpoint exposes an updated-since filter.
</Update>


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.