> ## Documentation Index
> Fetch the complete documentation index at: https://docs.stackone.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Connect Dixa with API Key – StackOne Hub

> Link a Dixa account in the StackOne Hub using API Key. End-user guide to authorize the integration and start using Dixa actions.

<Warning>You need Admin access in Dixa to open Settings and create API tokens.</Warning>

<section data-guide-section data-guide-scopes="">
  <h2>Create a Dixa API token</h2>

  <p>This connection is authenticated with an API token created in your Dixa organization settings.</p>

  <Steps>
    <Step title="Sign in to Dixa">
      <div data-guide-step data-guide-scopes="" data-guide-display-scopes-list="">
        <p>Sign in to your <a href="https://accounts.dixa.com" target="_blank" rel="noopener noreferrer">Dixa account</a>.</p>

        <ul>
          <li>Click <strong>Settings</strong> in the left menu.</li>
        </ul>

        <img src="https://mintcdn.com/stackone-60/i78NTJWe1bNnAdVA/connectors/dixa/images/custom-config-settings.png?fit=max&auto=format&n=i78NTJWe1bNnAdVA&q=85&s=527d19cee1c181d1b1f19d6a9567a466" alt="Dixa dashboard with the Settings icon highlighted in the left menu" width="1920" height="913" data-path="connectors/dixa/images/custom-config-settings.png" />
      </div>
    </Step>

    <Step title="Open Integrations">
      <div data-guide-step data-guide-scopes="" data-guide-display-scopes-list="">
        <p>In the <strong>Settings</strong> menu, scroll to the <strong>Customization</strong> section and click <strong>Integrations</strong>.</p>

        <img src="https://mintcdn.com/stackone-60/i78NTJWe1bNnAdVA/connectors/dixa/images/custom-config-integrations.png?fit=max&auto=format&n=i78NTJWe1bNnAdVA&q=85&s=63fbfd7623229030e05dd9799faa811c" alt="Dixa Settings menu with Integrations highlighted under Customization" width="1920" height="913" data-path="connectors/dixa/images/custom-config-integrations.png" />
      </div>
    </Step>

    <Step title="Open the API tokens tab">
      <div data-guide-step data-guide-scopes="" data-guide-display-scopes-list="">
        <p>On the <strong>Integrations</strong> page, select the <strong>API tokens</strong> tab.</p>

        <img src="https://mintcdn.com/stackone-60/i78NTJWe1bNnAdVA/connectors/dixa/images/custom-config-api-tokens-tab.png?fit=max&auto=format&n=i78NTJWe1bNnAdVA&q=85&s=f03fbeefaae60e4dffd4058abbd63c87" alt="Dixa Integrations page with the API tokens tab highlighted" width="1920" height="913" data-path="connectors/dixa/images/custom-config-api-tokens-tab.png" />
      </div>
    </Step>

    <Step title="Add an API token">
      <div data-guide-step data-guide-scopes="" data-guide-display-scopes-list="">
        <p>Click <strong>Add API token</strong>.</p>

        <img src="https://mintcdn.com/stackone-60/i78NTJWe1bNnAdVA/connectors/dixa/images/custom-config-add-api-token.png?fit=max&auto=format&n=i78NTJWe1bNnAdVA&q=85&s=4b7b51e5da38f8386acb7f6b15a81bb7" alt="Dixa All API tokens list with the Add API token button highlighted" width="1920" height="913" data-path="connectors/dixa/images/custom-config-add-api-token.png" />
      </div>
    </Step>

    <Step title="Name the token">
      <div data-guide-step data-guide-scopes="" data-guide-display-scopes-list="">
        <p>On the <strong>Create API token</strong> page, enter a name in the <strong>Name</strong> field, for example `StackOne Integration`. Leave <strong>Version</strong> set to <strong>Dixa API</strong>.</p>

        <img src="https://mintcdn.com/stackone-60/i78NTJWe1bNnAdVA/connectors/dixa/images/custom-config-name.png?fit=max&auto=format&n=i78NTJWe1bNnAdVA&q=85&s=31b3a8a723a13234cea5e77af37bd9de" alt="Dixa Create API token page with the Name field highlighted" width="1920" height="913" data-path="connectors/dixa/images/custom-config-name.png" />
      </div>
    </Step>

    <Step title="Select the permissions">
      <div data-guide-step data-guide-scopes="" data-guide-display-scopes-list="">
        <p>Under <strong>Permissions</strong>, select the checkbox for every <strong>Permission group</strong> so StackOne can use all of the connector's actions:</p>

        <ul>
          <li><strong>Contacts</strong></li>
          <li><strong>Conversation</strong></li>
          <li><strong>Knowledge</strong></li>
          <li><strong>Organization</strong></li>
          <li><strong>Settings</strong></li>
          <li>Selecting a group selects every permission inside it. Click the arrow next to a group to see them.</li>
        </ul>

        <img src="https://mintcdn.com/stackone-60/i78NTJWe1bNnAdVA/connectors/dixa/images/custom-config-permissions.png?fit=max&auto=format&n=i78NTJWe1bNnAdVA&q=85&s=49547484b3a3c0d1e045b5e8b8fd2b83" alt="Dixa Permissions table with the Contacts, Conversation, Knowledge, Organization, and Settings groups selected" width="1920" height="913" data-path="connectors/dixa/images/custom-config-permissions.png" />
      </div>
    </Step>

    <Step title="Save the token">
      <div data-guide-step data-guide-scopes="" data-guide-display-scopes-list="">
        <p>Click <strong>Save changes</strong> to create the token.</p>

        <img src="https://mintcdn.com/stackone-60/i78NTJWe1bNnAdVA/connectors/dixa/images/custom-config-save-changes.png?fit=max&auto=format&n=i78NTJWe1bNnAdVA&q=85&s=a1e017da4181d3788e56cc8ccf3b49dd" alt="Dixa Create API token page with the Save changes button highlighted" width="1920" height="913" data-path="connectors/dixa/images/custom-config-save-changes.png" />
      </div>
    </Step>

    <Step title="Copy the token">
      <div data-guide-step data-guide-scopes="" data-guide-display-scopes-list="">
        <p>Your created token page appears and shows the new <strong>Token</strong>. Click the copy icon next to the <strong>Token</strong> field, then paste the value into the <strong>API Token</strong> field in StackOne Hub.</p>

        <ul>
          <li>The token is a long string that starts with `eyJ`.</li>
          <li>The token stays available on the <strong>API tokens</strong> tab, so you can copy it again later. Store it securely, as anyone with the token can access your Dixa data.</li>
        </ul>

        <img src="https://mintcdn.com/stackone-60/i78NTJWe1bNnAdVA/connectors/dixa/images/custom-config-copy-token.png?fit=max&auto=format&n=i78NTJWe1bNnAdVA&q=85&s=8559d5b34562cb304660abbca5b5d42b" alt="Dixa View token page with the token value hidden and the copy icon highlighted" width="1920" height="913" data-path="connectors/dixa/images/custom-config-copy-token.png" />
      </div>
    </Step>
  </Steps>
</section>

<div data-whitelabel-hide>
  <h2>Linking the Account from the Hub</h2>

  <Steps>
    <Step title="Navigate to the Hub">
      Use one of the three <a href="/connect/managing-connectors/linking-accounts">Linking Account Methods</a> to access the Hub.
    </Step>

    <Step title="Fill out the fields">
      Fill out the following fields using details from your provider:

      <ul>
        <li><strong>API Token</strong></li>
      </ul>
    </Step>

    <Step title="Connect">
      <ul>
        <li>Click <strong>Connect</strong></li>
        <li>If applicable, the provider will redirect you to a sign-in or authorization page. Complete the provider's authorization flow.</li>
        <li>Once authorization is successful, you will see a confirmation popup</li>
      </ul>
    </Step>
  </Steps>

  <p>If the account linking is successful, you will see the newly linked account in your <a href="/gateway/concepts/linked-accounts">Accounts</a> page.</p>
</div>

## Next Steps

<Columns cols={2}>
  <Card title="Webhooks setup" href="/connectors/dixa/guides/webhook-setup">
    <p className="connector-page-auth-description connector-page-card-text">
      Configure receiving Events for Dixa into StackOne.
    </p>
  </Card>
</Columns>


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